Sylvia Sosa
Nicholson,PA
Summary
- Experienced with maintaining security and order within correctional facilities. Utilizes conflict resolution and interpersonal skills to manage inmate behavior effectively. Strong understanding of regulatory compliance and teamwork in high-pressure environments. Professional with hands-on experience in food service, prepared to contribute effectively. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in food preparation, customer service, and maintaining clean, safe work environment. Reliable and dependable, with commitment to high standards and delivering quality service.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Corrections Officer
Commonwealth Of Pennsylvania - Department Of Transportation
11.2017 - Current
- Enforced facility regulations to maintain safety and security within the correctional environment.
- Conducted regular inspections of inmate living areas to ensure compliance with health and safety standards.
- Monitored inmate behavior and reported incidents to maintain order and prevent disturbances.
- Facilitated communication between inmates and staff to resolve conflicts and promote rehabilitation efforts.
- Implemented daily security checks to identify potential risks and enhance overall facility security measures.
- Developed incident reports detailing occurrences for use in investigations and administrative reviews.
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Interviewed inmates to obtain information and evidence.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Streamlined operational efficiencies by effectively maintaining daily shift activity logs.
Psych Aide
Commonwealth of Pennsylvania
08.2015 - 11.2017
- Assisted in daily operations, ensuring compliance with safety protocols and procedures.
- Supported team members by coordinating schedules and managing resources effectively.
- Streamlined workflow processes, enhancing overall efficiency in task completion.
- Mentored new staff on operational procedures and best practices for success.
- Aided in maintaining a clean living environment, performing housekeeping tasks such as laundry, dishwashing, and tidying up spaces.
- Supported patients'' mental well-being by engaging in meaningful conversations and offering emotional support.
- Oversaw inventory management, reducing discrepancies through accurate tracking systems.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Food Service Worker
Commonwealth of Pennsylvania
05.2014 - 08.2015
- Maintained cleanliness and sanitation in food service areas, ensuring compliance with health regulations.
- Assisted in meal preparation and serving, adhering to dietary guidelines and safety standards.
- Operated kitchen equipment efficiently, contributing to streamlined workflows during peak hours.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Conducted daily equipment checks to ensure operational efficiency.
- Cleaned and organized kitchen, dining and service areas.
Assembly Line Production Worker
Gentex Corporation
2009 - 2013
- Operated machinery to assemble components efficiently and accurately.
- Inspected finished products for quality assurance and compliance with specifications.
- Collaborated with team members to streamline assembly processes and reduce downtime.
- Trained new employees on safety protocols and assembly techniques to ensure operational efficiency.
- Utilized safety devices and procedures to protect personnel and equipment.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Documented production data and output to enable tracking history and maintain accurate records.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Boxed, labeled, and transported items to support assembly operations.
- Managed inventory of parts required for assembly, notifying supervisors of low stock levels when necessary.
Education
No Degree - Massage Therapy
Penn Foster Career School
Scranton, PA07.2009
High School Diploma -
Carbondale Area High School
Carbondale, PA06.2008
Certification
Cpr and first aid certification
In process of crspt certification
Timeline
Corrections Officer
Commonwealth Of Pennsylvania - Department Of Transportation
11.2017 - Current
Psych Aide
Commonwealth of Pennsylvania
08.2015 - 11.2017
Food Service Worker
Commonwealth of Pennsylvania
05.2014 - 08.2015
Assembly Line Production Worker
Gentex Corporation
2009 - 2013
No Degree - Massage Therapy
Penn Foster Career School
High School Diploma -
Carbondale Area High School