Melissa Weatherly
Marshalltown,IA
Summary
Accomplished Head Cook at Grandview Heights, adept in meal preparation and food storage, with a proven track record of enhancing customer satisfaction and maintaining high cleanliness standards. Skilled in verbal communication and cost control, I excel in optimizing kitchen operations and team performance. Achieved significant improvements in food quality and service delivery.
Overview
15
15
years of professional experience
Work History
Head Cook
Grandview Heights
09.2022 - Current
- Placed orders to restock items before supplies ran out.
- Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Housekeeper
ABM Janitorial Services
08.2018 - 09.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Manager
Git N Go
06.2009 - 07.2016
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
Marshalltown High School
Marshalltown, IA1993
Skills
- Meal Preparation
- Food Storage
- Verbal and written communication
- Food Preparation
- Cost Control
- Food allergy understanding
Timeline
Head Cook
Grandview Heights
09.2022 - Current
Housekeeper
ABM Janitorial Services
08.2018 - 09.2022
Manager
Git N Go
06.2009 - 07.2016
Marshalltown High School
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