Melissa Webster
Norman ,OK
Summary
Skilled Provider Records Specialist with experience in Provider Relations and Credentialing industry. Familiar with Epic. I also have call center experience. I am used to taking a lot of inbound calls and making outbound calls.
Overview
13
13
years of professional experience
Work History
Customer Experience Representative
Principle Choice Solutions
10.2023 - Current
inbound calls from Veterans and Providers
Gave Claim Status, Auth status and called billing providers for Vet's to get claims paid.
Patient Billing Representative
MHnet
01.2022 - Current
- Collected payments and applied to patient accounts.
Patient Service Representative
Touchstone Imaging
09.2019 - Current
Inbound calls, scheduling, entering patient demographics, checking in patients for ultrasounds.
Provider Maintenance Specialist
Global Health Medical Insurance
04.2012 - 12.2018
Built Providers into our system
Called on return mail
Maintained Provider records
Completed Credentialing Rosters
Education
High School Diploma - undefined
American Academy
Home Schooled2005
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Moore Norman Technology Center - South Penn
Oklahoma City, OKundefined
Oklahoma City Community College
Oklahoma City, OKSkills
- Document scanning
- Familiar in Excel & Word
- Self-motivated
- Strong verbal communication
- Data entry
- Clerical support
- Data management
- Customer Contact
- Billing Data Verification
- Verbal and Written Communication
Timeline
Customer Experience Representative
Principle Choice Solutions
10.2023 - Current
Patient Billing Representative
MHnet
01.2022 - Current
Patient Service Representative
Touchstone Imaging
09.2019 - Current
Provider Maintenance Specialist
Global Health Medical Insurance
04.2012 - 12.2018
High School Diploma - undefined
American Academy
undefined
Moore Norman Technology Center - South Penn
undefined
Oklahoma City Community College