Melissa Weems

• Oversee day to day operations for over 35 incumbents such as payroll, performance management, work tasks, coaching process, protocols, policies and all training in our department
• Conduct daily call monitoring, critiquing work, and providing resources ans tips to drive successful comes
• Operate on all
• Windows applications, HRis, payroll systems and ADP.

• Oversees entire operational functionalities of the store to include profit / loss, ordering, staffing, payroll, marketing, merchandising, building business through exceptional customer service, training and developing people along with training new management staff for other areas, maintaining image standards and following all food service expectations that include passing all inspections associated with company standards
• On an Advisory Board were the voice for field operations to corporate operations level which allowed us to help field operations get processes changed for efficiency and provide better service to customers.

-Oversees all daily operations, such as staffing needs, ordering, merchandising, all money accountability, image standards, cleanliness, exceeding all sales goals, staying under all budgets set forth by the company, inventory and labor control
I also trained internal and external hires no matter the position as a District Manager, Store Manager or Assistant Managers.