Melissa Weston

• Coordinated scheduling and logistics for high-level meetings and conferences, utilizing Outlook to meet tight deadlines and navigate complex timetables.
• Served as the primary liaison between clients, internal stakeholders, and vendors to streamline communication and align priorities.
• Compiled weekly event reports and synchronized shared Outlook calendars to ensure reception and administrative teams remained aligned on upcoming schedules.

• Tailored interpersonal communication styles to a diverse global demographic. Utilized social skill sets to personalize service and resolve guest issues in high-stress, fast-paced settings.
• Anticipated guest needs and delivered high-class service while maintaining composure during busy shifts.

Maggiano’s - Salt Lake City International Airport

• Led operations at high volume airport bar, managing product inventory and providing personalized service.
• Served diverse international travelers at the airport, ensuring personalized experiences.
• Complied with TSA and airport safety regulations to ensure secure operations.

McCormick and Schmick's - Anaheim, California

• Coordinated guest relations and logistics for large-scale corporate events and banquets at Anaheim Convention Center, JW Marriott, and Disneyland.
• Ensured elite hospitality standards for high profile clientele.

• Coordinated service desk operations for Hanlon Auto dealership customers and technicians.
• Tracked customer concerns, vehicle status, and work order updates.
• Scheduled repair appointments using dealership service software and phone systems.
• Coordinated front-desk operations, organized records and files, and facilitated drop-shipping fulfillment and order processing.