Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Wiley

Melissa Wiley

Frankfort ,KY

Summary

Dynamic package handler with proven success at Lakeshore Learning Store, enhancing operational efficiency through meticulous package handling and teamwork. Skilled in heavy lifting and warehouse safety, I consistently exceeded performance expectations during peak seasons, ensuring timely deliveries while maintaining a clean and organized workspace. Committed to quality and collaboration in fast-paced environments.

Overview

11
11
years of professional experience

Work History

Package Handler

Lakeshore Learning Store
07.2021 - 06.2025
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Followed verbal and written instructions to properly move and ship products.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.
  • Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Supported peak season demands by volunteering for extra shifts, ensuring no delays in package processing.
  • Enhanced operational resilience by cross-training in multiple roles, providing flexibility in workforce allocation.

Assembly Line Worker

Meritor
03.2014 - 06.2018
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Communicated with supervisors about delays or other issues with shipments.
  • Supported team morale by fostering positive communication and collaboration among coworkers.
  • Boosted team performance with consistent punctuality, maintaining a strong attendance record throughout employment tenure.
  • Provided training support for new hires, sharing knowledge of best practices in package handling procedures.
  • Improved workflow efficiency, organizing workstations for optimal access to materials and tools.
  • Supported quality control efforts, inspecting packages for damage and ensuring proper handling to maintain integrity.

Education

Franklin County High School
Frankfort, KY
05.1994

Skills

  • Heavy lifting
  • Team collaboration
  • Warehouse safety
  • Package unloading
  • Packaging
  • Loading and unloading
  • Stacking packages
  • Truck loading and unloading
  • Packing boxes
  • Workplace cleanliness
  • Label reading
  • Truck loading
  • Package preparation
  • Shipping and receiving
  • Product packing
  • Order picking and processing
  • Pallet jack operation
  • Order picking
  • Package scanning
  • Willing to learn
  • Attention to detail

Timeline

Package Handler

Lakeshore Learning Store
07.2021 - 06.2025

Assembly Line Worker

Meritor
03.2014 - 06.2018

Franklin County High School

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Melissa Wiley