Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Williams

Laughlin,NV

Summary

Focused Stocker considered a team player and reliable employee. Customer service-oriented and committed to quality assurance. Pursuing a role where hard work and dedication will be highly valued. Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task.

Overview

28
28
years of professional experience

Work History

Stock Crew Clerk

Stater Brothers Markets
04.2022 - Current
  • Adhered to food safety regulations and guidelines.
  • Reported product ordering and shipping discrepancies to department manager.
  • Ordered, labeled, stocked and inventoried department merchandise.
  • Practiced preventive maintenance by properly inspecting equipment and notified appropriate department or store manager of items in need of repair.
  • Checked product quality to maintain stock freshness.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Maintained effective team member communication.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Answered customer questions and provided detailed product information.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.

Produce Clerk

Stater Brothers Markets
09.1999 - 04.2022
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Trained new employees to provide knowledge of proper produce handling and rotation procedures.
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Coordinated with vendors to verify product availability and acquire best quality.
  • Recorded sales information on database to enable tracking history and maintain accurate records.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Used in-store system to locate inventory and place special orders for customers.

Bakery Clerk

Stater Brothers Markets
01.1998 - 09.1999
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Decorated and merchandised quality bakery goods to build business reputation and revenue base.
  • Inspected goods to establish accurate pricing and labeling.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
  • Developed strong rapport with customers and created positive impression of business.

General Merchandise Clerk

Stater Brothers Markets
04.1997 - 01.1998
  • Labeled, stocked and inventoried general merchandise and reviewed expiration dates to keep items properly rotated.
  • Monitored merchandise for damage and un-saleable or returnable condition to submit damage claims and minimize store loss.
  • Pushed and stocked product in multiple departments and consistently met time targets.
  • Gained and maintained knowledge of general merchandise to accurately respond to customer questions and make suggestions about products and services.

Courtesy Clerk

Stater Brothers Markets
10.1995 - 04.1997
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Maintained clean and tidy checkout area to optimize service delivery.
  • Collected more than [Number] shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
  • Assisted customers with checkout process to foster prompt and smooth transactions.
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
  • Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.

Education

High School Diploma -

Temescal Canyon High School
Lake Elsinore, CA
06.1997

Skills

  • Stocking and Replenishing
  • Safety Methods
  • Verbal and Written Communication
  • Motivated Team Player
  • Signing and Pricing
  • Data Accuracy
  • Customer Assistance
  • Organization and Categorization
  • Inventory Management and Planning
  • Exceptional Time Management Skills
  • Cash Register Operation

Timeline

Stock Crew Clerk

Stater Brothers Markets
04.2022 - Current

Produce Clerk

Stater Brothers Markets
09.1999 - 04.2022

Bakery Clerk

Stater Brothers Markets
01.1998 - 09.1999

General Merchandise Clerk

Stater Brothers Markets
04.1997 - 01.1998

Courtesy Clerk

Stater Brothers Markets
10.1995 - 04.1997

High School Diploma -

Temescal Canyon High School

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Melissa Williams