Melissa Williams

• Monitor workflow to improve employee time management and increase productivity.
• Implement policies and standard operating procedures for continuous improvement.
• Perform LCMS/MS method development and validations Sciex 4500s.
• Chromatography data review, experience with MulitQuant and Analyst.
• AU480 validations.
• Experience with COLA,CAP, and New York State accreditations and inspections.
• Maintain compliance with all regulatory agencies such as CMS, CAP, OSHA, and HIPAA.
• Apply strong problem-solving skills to maintain productivity in a fast pace high stressful workflow.
• Conduct employee evaluations and competency assessments to provide feedback and set expectations for future job performance.
• Delegate high volumes of work to empower team, build trust and assist with professional development.
• Conducted routine Quality Management inspections to check quality and compliance with established standards.

Chemistry

• Cobas c 501, Cobas e 601, Cobas 221 (blood gas), OSMO, manual chemistry, QC, calibrations, routine/preventive maintenance, troubleshooting, dilutions, reagent preparation, analyze data, report results, organization skills, CAP surveys, training new employees, parallels, AU640e, calibration verifications

Hematology

• Sysmex XE 2100 and stainer, manual differentials, order pathologist reviews, hemocytometer, manual calculations, fluids (spinal, synovial, and thoracentesis), crystals, Iris analyzer (Urinalysis), ACL Top 500 (Coagulation), SR, QC, daily maintenance, closer times, CAP surveys, report results, parallels.

Blood Bank

• Type and screen, antibody identification, Micro Typing Systems (gel), tube, panels, phenotyping, antigen type, DAT, combs cross match, cord blood, FFP (thawing), cryo (thawing/pooling), communication experience with doctors surgeons, nurses, QC, OR scheduling, reporting results, Helmer refrigerators/freezers/water bath/ UltraCW, Hematrak labeling system, ordering, work with ITxM for complicated cases

Microbiology/Serology

• Planting, rapid flu A/B, rapid mono, rapid strep, rapid HIV, blood culture gram stains, clue cell

Computer Systems

• Sunquest Laboratory, Sunquest Information Systems (AMA), Allscripts Sunrise, Enterprise (SCM), knowledge of ensuring accurate data is transmitted correctly from analyzer to interface for resulting, experience working with downtime data, ability to look up patient results, vista email, Microsoft word, Excel, PC/MAC, QSS