Melissa Wilson
Greensboro,NC
Summary
Dependable Medical Assistant with a strong background in patient intake, treatment support, and clinical operations. Recognized for training new staff, maintaining clean and stocked exam rooms, and supporting quality care through accuracy, organization, and HIPAA compliance.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Medical Assistant
AFC Urgent Care
Greensboro, North Carolina
09.2026 - Current
- Provided exceptional patient care.
- Conducted patient interviews to accurately gather and document health information.
- Updated patient information in EMR.
- Obtains vital signs, enters into EMR.
- Facilitated patient intake, consent form completion, and discharge instructions to enhance patient experience and understanding.
- Adhered to HIPAA regulations regarding the safeguarding confidential patient information at all times.
- Administered injections and medications under provider supervision.
- Performs venipuncture.
- Administered EKG tests to monitor patients' heart activity.
- Set up and prepare patients for different procedures.
- Assist providers with different procedures.
- Performs BAT testing.
- Initiated IV therapy for fluid and medication administration to patients.
Medical Assistant II
Atrium Wake Forest Baptist
High Point, North Carolina
12.2021 - 12.2025
- Exceptional patient care, guides patient through intake process, informs patient what to expect and reviews discharge instructions and answers any questions patients may have.
- Triages patients, gathering information to update EMR.
- Obtains vitals, enters into EMR.
- Performs Ekg's
- Administers breathing treatments.
- Performs POCT testing.
- Administers injections and oral medications.
- Assisted providers during examinations, procedures, and patient assessments.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Completed weekly inventory and ordered needed supplies.
- trained all new urgent care employees.
- Prepared and completed joint commission rounding/inspections.
- completed yearly reviews for all urgent care employees.
Medical Assistant
Family Urgentcare
Monroe, North Carolina
06.2018 - 12.2021
- Exceptional patient care, guided patients through intake, kept patient up to date on what is to be expected while in clinic and reviewed discharge instructions with patient.
- Assisted providers with wound care, splinting, and minor procedures.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Administered injections, medications and treatments as directed by the physician.
- Recorded vital signs and prepared patients for urgent care examinations.
- Performed X-rays on patients.
- Performed POCT.
Medical Assistant
University Health Care
Augusta , GA
02.2015 - 05.2018
- Exceptional patient care, ensuring patient’s safety and comfort during visit.
- Obtains vital and updates patient information, medications in EMR.
- Gives injections, medications as ordered by provider.
- performs EKGs.
- Starts IV's
- Performs POCT tests.
- Reviews discharge instructions with patients.
- Performs venipunctures.
- Prepares labs for send out.
Education
GED -
Augusta Tecnical College
Augusta 01-2012
Emergency Medical Services - Emergency Medicine
Augusta Technical College
Augusta, GAAssociate of Science - Medical Assisting
Virginia College
Augusta, GABachelor of Science - Health Sciences
Purdue Global Univrsity
OnlineSome College (No Degree) - Nursing
GTCC
Jamestown, NCCertification
- CMA- AAMA
- BLS-American Heart Association
Timeline
Medical Assistant
AFC Urgent Care
09.2026 - Current
Medical Assistant II
Atrium Wake Forest Baptist
12.2021 - 12.2025
Medical Assistant
Family Urgentcare
06.2018 - 12.2021
Medical Assistant
University Health Care
02.2015 - 05.2018
GED -
Augusta Tecnical College
Emergency Medical Services - Emergency Medicine
Augusta Technical College
Associate of Science - Medical Assisting
Virginia College
Bachelor of Science - Health Sciences
Purdue Global Univrsity
Some College (No Degree) - Nursing
GTCC