Summary
Overview
Work History
Education
Skills
Languages
Timeline
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MELIDA QUINTANILLA

Boston,MA

Summary

Dynamic Medical Assistant with a proven track record at East Boston Neighborhood Health Center, excelling in patient care and electronic health records management. Recognized for strong communication skills and compassionate support, ensuring optimal patient experiences. Adept at conducting diagnostic tests and maintaining high standards of health and safety in fast-paced environments. Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.

Overview

10
10
years of professional experience

Work History

Medical Assistant

East Boston Neighborhood Health Center
Boston, MA
09.2021 - Current
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Collected samples from patients for laboratory testing purposes.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.

Patient Care Assistant

PCA Medical
Boston, MA
04.2016 - 04.2018
  • Documented patient dietary requirements and assisted with feeding to promote proper patient nutrition
  • Used mobility devices and hydraulic crane equipment to carefully transport patients
  • Assisted patients with bathing and oral hygiene to promote healthy habits
  • Performed minor housekeeping tasks, including house work and laundry to keep facility clean and sanitized
  • Responded quickly and appropriately to emergency situations.

Quality Control

Gloucester Seafood Processing, Inc
Gloucester, MA
10.2015 - 04.2016
  • Performed quality audits and root causes analysis
  • Completed non-destructive tests and visual inspections continuously
  • Maintained attendance records and monitor personal hygiene before performing duty

Education

High School Diploma -

East Boston High School
East Boston, MA
2015

Skills

  • Retail experience; Merchandising plan development
  • Patient care
  • Excellent time management and team leadership
  • Strong communication skills and detail-oriented
  • Compassionate patient care; Medication management, meal planning and hygiene care
  • Electronic health records
  • Health and safety
  • Team collaboration
  • Customer service
  • Adaptable

Languages

Spanish
Native/ Bilingual

Timeline

Medical Assistant

East Boston Neighborhood Health Center
09.2021 - Current

Patient Care Assistant

PCA Medical
04.2016 - 04.2018

Quality Control

Gloucester Seafood Processing, Inc
10.2015 - 04.2016

High School Diploma -

East Boston High School