PROFESSIONAL PROFILE
Overview
Work History
Education
Skills
Personal Information
Timeline

MELISSA WRIGHT

ESRA HOMEHEALTH
Davenport,FL
10
years of professional experience
Compassionate and dependable healthcare professional with experience in home health, CNA care, medication assistance, patient care administration, and healthcare scheduling. Skilled in coordinating schedules, supporting patients and families, maintaining accurate documentation, protecting confidential information, and promoting safe, individualized patient care.

Work History

Scheduler

3 Years 9 Months
ESRA HOMEHEALTH | 01.2023 - Current
  • Coordinate caregiver and client schedules to support consistent home healthcare services.
  • Communicate with caregivers, clients, and families about schedules, coverage, and service needs.
  • Arrange coverage for open or changing shifts and respond to schedule changes or call-outs.
  • Maintain accurate scheduling information and protect confidential client information.

HHA/CNA

1 Year 11 Months
ESRA HOME CARE | 04.2021 - 03.2023
  • Supported patient comfort and safety, including answering call lights and adjusting bed rails and equipment.
  • Assisted with bathing, shaving, oral hygiene, and other personal-care needs.
  • Checked vital signs, including temperature, blood pressure, and blood sugar levels.
  • Recorded observations and vital signs, supported individualized care, and used empathy and active listening.

Patient Care Secretary

1 Year 5 Months
VITAS HOSPICE | 09.2019 - 02.2021
  • Answered calls, provided office information, directed calls, and registered patients in electronic medical records.
  • Organized charts and reports and maintained accurate, confidential patient records in accordance with HIPAA guidelines.

Medication Aide

11 Months
SUNNY HILLS ASSISTED LIVING | 06.2018 - 05.2019
  • Monitored vital signs, height, weight, glucose, and patient wellbeing; reported health concerns or behavioral changes.
  • Assisted with dressing, grooming, and feeding and maintained positive relationships with patients and families.

CNA

2 Years 8 Months
LAKE PLACID HEALTH AND REHAB | 05.2016 - 01.2019
  • Supported patient safety and comfort and assisted with bathing, shaving, and oral hygiene.
  • Checked vital signs, documented observations, and provided individualized care using empathy and active listening.

Education

Diploma - Information Technology

Caribbean Institute of Business | Jamaica | 05.2004

High School Diploma

Merl Grove High School | Kingston, Jamaica | 06.2003

Skills

Care Plan Assessment
Medication Organization
Medication Administration
Progress Documentation
Patient Transportation
Meal Preparation
Client Documentation
Schedule Management
Recording Vital Signs
First Aid and Safety
Light Housekeeping
State Regulations Knowledge
Patient Care
State Driver's License
Healthcare Scheduling
Patient Communication

Personal Information

Driving License: State Driver's License

Timeline

Scheduler

ESRA HOMEHEALTH
01.2023 - CurrentRead More

HHA/CNA

ESRA HOME CARE
04.2021 - 03.2023Read More

Patient Care Secretary

VITAS HOSPICE
09.2019 - 02.2021Read More

Medication Aide

SUNNY HILLS ASSISTED LIVING
06.2018 - 05.2019Read More

CNA

LAKE PLACID HEALTH AND REHAB
05.2016 - 01.2019Read More

Merl Grove High School

High School Diploma
Read More

Caribbean Institute of Business

Diploma from Information Technology
Read More
MELISSA WRIGHT