Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Work Preference
Timeline
Melissa Yow

Melissa Yow

Registered Nurse
China Grove,NC
You're braver than you believe, stronger than you seem, and smarter than you think
Winnie the Pooh

Summary

Dynamic healthcare leader with extensive experience at Baybridge Management, excelling in clinical policy development and quality assurance. Proven track record in enhancing operational efficiency and regulatory compliance while fostering interdisciplinary collaboration. Skilled in budget management and staff training, driving significant improvements in patient outcomes through innovative strategies and effective communication.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Director of Clinical Services

Baybridge Management
Davidson, NC
03.2000 - Current
  • Participated in committees related to healthcare regulations, accreditation processes, and quality improvement initiatives.
  • Achieved ideal results by focusing case management on effective treatment, quality assurance, and service utilization.
  • Utilized active listening and interpersonal communication skills to build professional relationships with patients, clinical staff and other stakeholders.
  • Interviewed applicants and made recommendations for new hires.
  • Managed budgets and resources for departments within the facility.
  • Developed and implemented clinical policies and procedures to ensure compliance with regulatory standards.
  • Strengthened internal communication by participating in and contributing to board meetings.
  • Increased operational effectiveness by developing and assessing new policy implementations.
  • Facilitated training programs to acclimate new staff with roles and duties.
  • Maintained communication and transparency with governing boards, department heads and medical staff.
  • Monitored quality assurance initiatives in order to improve patient outcomes.
  • Implemented strategies to ensure efficient utilization of available resources while meeting organizational goals.
  • Improved research-based approaches through participation in research and evidence-based clinical audits.
  • Partnered with healthcare colleagues to design comprehensive treatment protocols for patients.
  • Implemented innovative departmental policies to streamline operations.
  • Partnered with various professionals to boost efficiency in patient care.

Education

Master of Science - Nursing Administration

Capella University
08-2018

Bachelor of Science - Nursing

University of North Carolina At Charlotte, Charlotte, NC
12-2002

Associate of Applied Science - Nursing

Carolinas College of Health Sciences, Charlotte, NC
05-1998

Skills

  • Clinical policy development
  • Quality assurance
  • Performance improvement
  • Healthcare accreditation
  • Case management
  • Regulatory compliance
  • Budget management
  • Staff training
  • Operational efficiency
  • Interdisciplinary collaboration

Certification

  • Advanced Cardiac Life Support (ACLS)
  • Basic Cardiac Life Support (BCLS) Instructor
  • Certified Renal Lithotripsy Specialist (CRLS)
  • Certified Sedation Nurse (CSRN)

Accomplishments

  • Member Sigma Theta Tau

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balance

Timeline

Director of Clinical Services - Baybridge Management
03.2000 - Current
Capella University - Master of Science, Nursing Administration
University of North Carolina At Charlotte - Bachelor of Science, Nursing
Carolinas College of Health Sciences - Associate of Applied Science, Nursing

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Melissa YowRegistered Nurse