MELISSA ZUBER

Processed insurance authorization requests for diverse medical services and procedures, ensuring timely approvals and minimizing service interruptions.

• Advised physicians on coding issues impacting payment and reimbursement decisions by third party payors, facilitating accurate claims submission.
• Researched and resolved problem cases involving denials or incorrect payments due to lack of authorization, improving overall claim acceptance rates.

• Coordinated logistics operations, achieving timely delivery of agricultural equipment to meet customer expectations.
• Coordinated and monitored the transportation of goods between warehouses, customers, vendors, and other locations.
• Scheduled trucks for loading, coordinating with sales department, customers, truck drivers, and dispatchers while processing paperwork for UPS, LTL, and truckloads.
• Monitored delivery schedules, ensuring timely arrivals and providing regular status updates to customers.
• Communicated regularly with customers regarding their orders status.
• Collaborated with cross-functional teams to streamline shipping and receiving processes.
• Planned and prioritized day-to-day shipments and billing in collaboration with the warehouse and sales team.
• Coordinated import and export operations, adhering to tight schedules and deadlines.
• Monitored and organized logistics documents, bills of lading, delivery receipts, packing lists and load tags.
• Managed documentation for compliance with safety regulations and industry standards.
• Ensured that all shipments met international regulations for customs clearance.
• Coordinated with freight forwarders to expedite international shipments.