Melissa A Barrera Flores
Elgin,IL
Summary
Organized and proactive Crew Chief with expertise in staff training and development. Recognized for strong communication skills and ability to address customer complaints effectively, supporting management goals and enhancing team performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crew Chief
Portillos
Algonquin, IL
11.2020 - Current
- Organized daily assignments for crew members, ensuring efficient use of time and resources.
- Supervised daily operations to ensure efficient workflow and optimal customer service.
- Maintained high levels of productivity by setting clear expectations and monitoring progress throughout.
- Supported management in achieving business goals by proactively identifying areas for improvement within daily operations and suggesting solutions.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
Education
High School Diploma -
Elgin High School
Elgin, ILCertificate - Certified Nurse Assistant
Blue Rock Health Care Training
Bloomingdale, IL04-2026
Skills
- Staff training and development
- Complaint handling
- Organized multi-tasker
- FLUENT IN spanish and english
- Fast and efficient service worker
- Reliable team worker
- Proven leader
Certification
- CNA - Certified Nurse Assistant
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Crew Chief
Portillos
11.2020 - Current
High School Diploma -
Elgin High School
Certificate - Certified Nurse Assistant
Blue Rock Health Care Training