Melissa A. Dalby
Vancouver,Washington
Summary
Personable and dedicated with extensive experience in the client services industry. A self motivated and creative problem solver with an upbeat, positive attitude and proven skill in establishing rapport. Motivated to maintain customer satisfaction and contribute to company success. Deeply enthusiastic abut adventure, travel and world exploration. Obsession with exotic cities, architecture and food is a bonus.
Overview
5
5
years of professional experience
Work History
Supervising Manager
American Income Life Insurance Company
Vancouver, WA
08.2022 - Current
- Prospect, hire and train new agents until they are capable of writing consistent and quality business independently.
- Keep track of scheduling, licensing and production of all agents on my team.
- Motivate and mentor through a wide range of professional and personal struggles with a team of 5 or more.
- Plan contests, parties and group activities to keep comradery and energy flowing within a virtual office.
- Maintain a full schedule and constant flow of clients.
- Conduct regular meetings with team members to review individual goals and objectives.
- Be wholly knowledgeable in all aspects of presenting and field underwriting.
- Have confidence making crucial decisions for clients and their families in various health and financial situations.
- Remain calm and composed in tense and emotional situations.
Entertainer
Self Employed
Renton, WA
06.2019 - Current
- Interacted with audience members to create a fun atmosphere.
- Maintained an upbeat energy level throughout the performance.
- Performed on stage in front of large audiences.
- Manage and coordinate events.
- Bookkeeping and Tax handling for a sole proprietorship.
Education
License to produce insurance - Insurance And Risk Management
ExamFX
Virtual08-2022
Massage Practitioner - Massage Therapy
Northwest Academy For The Healing Arts
04-2016
Skills
- Strategic Planning
- Budget Oversight
- Love of exploration and adventure
- Borderline obsession with new hotels and restaurants
- Social Media Strategy
- True passion for client satisfaction
- Maintaining high standards
- Critical Thinking and decision making
Special Qualifications
- Countless hours spent planning hypothetical trips and events for fun.
- A dream to be an event planner/ coordination specialist.
- 13 years of planning and managing creative and memorable birthday parties, family trips and school events.
References
References available upon request.
Timeline
Supervising Manager
American Income Life Insurance Company
08.2022 - Current
Entertainer
Self Employed
06.2019 - Current
License to produce insurance - Insurance And Risk Management
ExamFX
Massage Practitioner - Massage Therapy
Northwest Academy For The Healing Arts
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