Melissa Olvera
BSN, RN | Psychiatric-Mental Health Nurse Practitioner-Student
Houston,TX
Summary
Registered Nurse and Psychiatric-Mental Health Nurse Practitioner student with over ten years of experience in residential care, medical coordination, and clinical leadership. Strong clinical foundation supported by international medical education, enhancing advanced assessment, diagnostic reasoning, and patient-centered care. Proven leader in regulatory compliance, interdisciplinary collaboration, and care coordination for vulnerable and culturally diverse populations.
Overview
10
10
years of professional experience
Work History
RN | Lead Medical Coordinator
Children First Residential Care
Houston, TX
04.2020 - 01.2026
- Lead comprehensive clinical assessments and ongoing patient monitoring for a residential population of approximately 80–120 youth, informing individualized, evidence-based care plans in collaboration with multidisciplinary healthcare teams
- Direct interdisciplinary coordination with 10+ internal and external stakeholders, including case management, social services, behavioral health providers, and community clinics, to ensure continuity of care and holistic patient outcomes
- Provide operational and strategic leadership for the medical department, including authoring and implementing 15–25+ clinical policies, procedures, and SOPs in alignment with ORR, state, and federal regulations
- Supervise, mentor, and evaluate a medical department team of 8–12 staff members, overseeing scheduling, performance evaluations, onboarding, and professional development
- Oversee safe and effective medication management systems for 100+ active medication profiles, including administration oversight, therapeutic monitoring, inventory control, and emergency preparedness
- Lead patient and family education initiatives, delivering daily education and discharge guidance to support disease management, treatment adherence, and long-term health optimization
- Maintain 100% regulatory compliance readiness with ORR, OSHA, CDC, and HIPAA standards through continuous quality monitoring, audit preparation, and corrective action planning
- Serve as clinical lead during urgent and emergent medical events, directing stabilization efforts and coordinating follow-up care with interdisciplinary teams and external providers
Medical Coordinator
Southwest Key Programs
Houston, TX
01.2016 - 01.2020
- Supported medical operations for residential youth programs serving approximately 100–150 residents, ensuring compliance with ORR, state licensing, and federal regulatory requirements
- Coordinated care with 15+ community providers, hospitals, and specialty services, facilitating timely referrals, hospitalizations, and continuity of care
- Assisted in implementation of clinical protocols, infection control procedures, and staff training initiatives to support safe and standardized medical operations
- Contributed to quality assurance processes and audit preparedness, supporting successful inspections, corrective action planning, and ongoing compliance efforts
Education
Master of Science - Psychiatric Mental Health Nurse Practitioner
Walden University
05.2001 -
Medicine Coursework
International Medical Education
Dominican Republic 05.2001 -
Timeline
RN | Lead Medical Coordinator
Children First Residential Care
04.2020 - 01.2026
Medical Coordinator
Southwest Key Programs
01.2016 - 01.2020
Master of Science - Psychiatric Mental Health Nurse Practitioner
Walden University
05.2001 -
Medicine Coursework
International Medical Education
05.2001 -