Summary
Overview
Work History
Education
Skills
Logistics Career Accomplishments
Timeline
Generic

Melissa D. McGhee

Summary

Experienced educational leader with strong focus on fostering positive school culture and community. Skilled in developing and implementing initiatives that enhance student engagement and staff collaboration. Known for adaptability, effective communication, and driving results in dynamic educational environments. Adept at conflict resolution, team-building, and promoting inclusivity. Pivoted from a 15-year career in logistics and supply chain management to focus my transferrable skills on education.

Overview

11
11
years of professional experience

Work History

Academic Interventionist

TO BE PROVIDED
11.2024 - Current
  • Conducted assessments to identify specific areas needing improvement and developed targeted intervention plans accordingly.
  • Assisted classroom teachers in modifying classes and programs to verify compliance with IEPs and interventions.
  • Created a supportive learning environment that fostered increased confidence and motivation among struggling students.
  • Implemented research-based instructional practices to enhance the effectiveness of interventions.

Program Coordinator

Boyz Time LLC
01.2022 - Current
  • Established measurable success indicators to track progress and demonstrate program impact on mentee outcomes.
  • Enhanced mentor-mentee relationships by implementing effective matching strategies and providing ongoing support.
  • Facilitated regular mentor meetings, fostering a sense of community and peer-to-peer learning opportunities.
  • Conducted thorough evaluations of mentee needs, tailoring individualized support plans to address identified challenges.

Special Education Substitute Teacher (ASD)

Kelly Education Staffing
11.2023 - 10.2024
  • Maintained open lines of communication with families regarding student progress, concerns, or additional supports needed at home or in school settings.
  • Adapted lesson content to accommodate various learning styles within the classroom while maintaining alignment with curriculum standards.
  • Supported students'' social-emotional development through modeling appropriate behaviors, facilitating group discussions, and providing one-on-one counseling when necessary.
  • Implemented evidence-based interventions that targeted specific skill deficits while monitoring progress towards IEP goals.
  • Fostered a positive rapport with students through genuine interactions that built trust and encouraged open communication.

Administrative Assistant

Mr. Cleaner Plumbing
01.2021 - 10.2023
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Streamlined invoice processing procedures to ensure timely payments while minimizing errors in financial records.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

Passenger Services Agent

Delta Global Services-Contracting Spirit Airlines
09.2018 - 11.2020
  • Provided cheerful assistance to passengers during arrival and check-in processes, catering to special needs such as unaccompanied minors, VIPs, and those requiring wheelchair support.
  • Managed all aspects of ticketing, check-in using computerized systems, boarding procedures, baggage handling, reservations, and efficiently resolved related issues and complaints.
  • Guided passengers through Customs, Immigration, and Quarantine procedures.
  • Operated equipment including jet ways, computer keyboards, airline specific reservation/ticketing software.

Fleet Manager

Universal Intermodal
01.2014 - 01.2015
  • Monitored and addressed variance, utilization, preventative maintenance, compliance, and safety operations per driver and truck
  • Provided ongoing direction and leadership to drivers accordingly
  • Coordinated with internal departments to ensure seamless integration between transportation requirements and inventory management activities.
  • Elevated customer satisfaction by ensuring on-time deliveries through efficient route management.
  • Proactively identified and solved complex problems that impacted management and business direction.

Education

Bachelor of Science - Organizational Management

Wilberforce University
Wilberforce, OH
05.1996

Master of Administration - Leadership

Central Michigan University
Southfield, MI
05.2016

Skills

  • Leadership in Team Management
  • Strong Interpersonal Abilities
  • Collaboration and Problem Solving
  • Excellent Communication
  • Adaptability
  • Student Engagement
  • Adherence to Procedural Standards
  • Active Listening
  • Logistics Management

Logistics Career Accomplishments

  • Managed over 90 local and over the road (OTR) drivers
  • Managed, lead and coordinate daily operational activities to provide efficient and successful carrier management
  • Negotiated transportation rates and service for the customer
  • Analyzed transportation cost and service alternatives and recommended improvements
  • Performed Quality Control Inspections, track and resolve any issues to ensure all work is properly complete within the guidelines of the federal and state regulations
  • Initiated over one million in cost savings for the customer
  • Recipient of numerous supplier of the year awards

Timeline

Academic Interventionist

TO BE PROVIDED
11.2024 - Current

Special Education Substitute Teacher (ASD)

Kelly Education Staffing
11.2023 - 10.2024

Program Coordinator

Boyz Time LLC
01.2022 - Current

Administrative Assistant

Mr. Cleaner Plumbing
01.2021 - 10.2023

Passenger Services Agent

Delta Global Services-Contracting Spirit Airlines
09.2018 - 11.2020

Fleet Manager

Universal Intermodal
01.2014 - 01.2015

Master of Administration - Leadership

Central Michigan University

Bachelor of Science - Organizational Management

Wilberforce University
Melissa D. McGhee