Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Harris

Burgaw

Summary

Dedicated case manager with expertise in client advocacy and relationship building. Proven track record in developing individualized service plans and coordinating comprehensive case management services to enhance client outcomes.

Overview

16
16
years of professional experience

Work History

CAP Casemanager

Pender Adult Services
Burgaw, NC
04.2023 - Current
  • Coordinate comprehensive case management services for diverse client needs.
  • Develop and maintain individualized service plans to ensure client success.
  • Collaborates with community resources to facilitate access to essential support services.
  • Monitors client progress, adjusting strategies to meet evolving requirements.

CAP Casemanager

ECU Health Home Health and Hospice
Kenansville, NC
12.2016 - 04.2023
  • Coordinated comprehensive case management services for diverse client needs.
  • Developed and maintained individualized service plans to ensure client success.
  • Collaborated with community resources to facilitate access to essential support services.
  • Monitored client progress, adjusting strategies to meet evolving requirements.
  • Trained other casemanagers

Assistant Social Worker

Genesis HealthCare Nursing and Rehab
Mt. Olive, NC
12.2009 - 12.2016
  • Coordinated patient care plans with interdisciplinary teams to enhance service delivery.
  • Assisted clients in navigating healthcare services and resources effectively.
  • Developed and implemented individualized treatment strategies based on client assessments.
  • Educated families about available support services and community resources.
  • Participated in interdisciplinary meetings as needed to discus client needs and progress

Education

Bachelor of Social Work - Social Work

Barton College
Wilson, NC
05-2013

Skills

  • Problem-solving
  • Case management
  • Time management
  • Case documentation
  • Active listening
  • Organization and multitasking
  • Relationship building
  • Decision-making and critical thinking
  • Positive attitude
  • Email and telephone etiquette
  • Client advocacy
  • Community resources
  • Case planning

Timeline

CAP Casemanager

Pender Adult Services
04.2023 - Current

CAP Casemanager

ECU Health Home Health and Hospice
12.2016 - 04.2023

Assistant Social Worker

Genesis HealthCare Nursing and Rehab
12.2009 - 12.2016

Bachelor of Social Work - Social Work

Barton College