Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Melissa (Missy) Neff

Reno,NV

Summary

Well-qualified and familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.

Overview

13
13
years of professional experience

Work History

Licensed Beauty Advisor/training Advisor

Sephora
Reno, NV
11.2019 - 02.2023
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
  • Demonstrated cosmetic application best practices to achieve desired styles.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Monitored current trends to understand fashions and better serve customer needs.

Poly Esther’s

Esther Dunaway
Reno, NV
02.2017 - 03.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

*Ran front of desk area of shop, also assisting Esther with front of window displays and fitting clients and patrons.

*In store instructor, Makeup/Wig stylist for clients and full costume needs.

Server

Village Tavern And Grill
Carol Stream, IL
11.2014 - 02.2017
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.

Server/ Bartender

Agios Italian Bistro
Palatine, IL
04.2010 - 08.2014
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.

Banquet Server

Biaggis Italian Resturant
Deer Park, IL
12.2011 - 01.2012
  • Arranged linens and table settings according to seating plan and event theme.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Maintained event cleanliness during service by promptly clearing dishes after each course.
  • Served appetizers, delivered entrees and refilled beverages for banquet guests.
  • Executed synchronized meal service simultaneously serving multiple guests.

Education

Master of Arts - Sanataion, Prosthectics, SFX,and Beauty Makeup

Joe Blasco Makeup Center West
06.2005

Cosmetology - Hair,Skin,Nails

Hanover Park Beauty Culture (Pivot Point)
09.2000

High School Diploma -

William Fremd High School
06.1995

Certified Makeup Artist - Makeup Artistry

Mario Triccoci Makeup Training Course
02.1995

Skills

  • Relationship Building
  • Positive Customer Engagement
  • Detail-Oriented
  • Building Customer Relationships and Loyalty
  • Retail Merchandising
  • Adaptable and Flexible

Additional Information

~ in addition~

*I have run 5 different Makeup/Art departments for different companies for certain Halloween productions and seasonal events.

*I have also recently been an instructor for The Brewery Arts Center’s Children’s theater for the production for “CATS” 12/23 ~Carson City NV

Timeline

Licensed Beauty Advisor/training Advisor

Sephora
11.2019 - 02.2023

Poly Esther’s

Esther Dunaway
02.2017 - 03.2019

Server

Village Tavern And Grill
11.2014 - 02.2017

Banquet Server

Biaggis Italian Resturant
12.2011 - 01.2012

Server/ Bartender

Agios Italian Bistro
04.2010 - 08.2014

Master of Arts - Sanataion, Prosthectics, SFX,and Beauty Makeup

Joe Blasco Makeup Center West

Cosmetology - Hair,Skin,Nails

Hanover Park Beauty Culture (Pivot Point)

High School Diploma -

William Fremd High School

Certified Makeup Artist - Makeup Artistry

Mario Triccoci Makeup Training Course
Melissa (Missy) Neff