Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Melissa Nicole Jimenez

BELLFLOWER,CA

Summary

Result-oriented customer service professional effective at uncovering customer needs, finding solutions and handling difficult tasks promptly. A top performer with a consistent track record .

Overview

5
5
years of professional experience

Work History

Food Production Zone Lead

Amazon
Cerritos, CA
02.2021 - 09.2022
  • Maintained compliance with company policies and procedures for food safety, sanitation and quality.
  • Oversaw training of more than 10 team members.
  • Created batches of food products with specified flavor, texture, clarity, bouquet and color profiles by following production recipes and procedures.

Restaurant Hostess/Hostess Trainer

Bubba Gump Shrimp Com
Anaheim/ Long Beach, CA
05.2021 - 02.2022
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Trained team members in successful strategies to meet the proper flow of restaurant guests.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.

Team Leader

Think Together
03.2017 - 02.2020
  • Program Leaders work directly with assigned class of approximately 20-25 students, acting as positive adult role model, coach, and mentor.
  • Program Leaders must have genuine interest in growth, development, and provision of safe and nurturing environment for students they teach.
  • Ensuring that THINK Together students reach their potential takes tremendous amount of hard work, flexibility, and commitment.

Education

Associate Degree - Psychology

Cerritos College
Norwalk, CA
2020

Diploma - General Education

Bellflower High School
Bellflower, CA
2010

Skills

  • Data Entry, Excel, PowerPoint and Microsoft Word
  • Sales and Customer service
  • Cash handling and management

Accomplishments

    -Student  on the Dean's List.

    -Student on the Presidential Honors.

    -Current GPA 4.0

Timeline

Restaurant Hostess/Hostess Trainer

Bubba Gump Shrimp Com
05.2021 - 02.2022

Food Production Zone Lead

Amazon
02.2021 - 09.2022

Team Leader

Think Together
03.2017 - 02.2020

Associate Degree - Psychology

Cerritos College

Diploma - General Education

Bellflower High School

Similar Profiles

CREATE PROFILE
Melissa Nicole Jimenez