Summary
Overview
Work History
Education
Skills
Timeline
RegisteredNurse

Melissa Putman Benson

Plain Dealing,LA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

20
20
years of professional experience

Work History

Work Comp Account Direct of Louisiana

PAM Health
Shreveport, LA
05.2020 - Current
  • Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
  • Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
  • Collaborated with senior leadership to set long-term objectives for the company.
  • Recruited, trained, supervised, evaluated and mentored staff members.
  • Managed budgeting and financial planning processes for the organization.
  • Provided timely customer service support to resolve any issues quickly and efficiently.
  • Negotiated contracts with clients to ensure profitable outcomes for the company.
  • Cultivated relationships with key decision makers through regular client visits and follow-up calls.
  • Created marketing materials, including brochures and presentations, to showcase products and services.

Education

Associate of Applied Science - Nursing, Surgical Technology, Healthcare Business

Bossier Parish Community College
Bossier City, LA
05.2006

Skills

  • Aseptic and Sterilization Techniques
  • HIPAA Proficiency
  • Equipment Set up and Operation
  • Surgical Assistance
  • Aseptic Techniques
  • Transporting Patients
  • Preparing for Surgeries
  • Collecting Medical Specimens
  • Safely Disposing of Needles
  • Disposing of Biohazardous Waste
  • Electronic Charting
  • Nursing Support
  • Dressing Wounds
  • Equipment Set up
  • Suturing
  • Instrument Sterilization
  • Supply Management
  • Wound Dressing
  • Hospital Pre-Screenings
  • Instrument Preparation
  • Customer Relationship Management
  • Staff Management
  • Contract Negotiation
  • Territory Management
  • Progress Reporting
  • Account Planning
  • Needs Assessment
  • Customer Service
  • Lead Generation
  • Customer Relations
  • Strategic Initiatives
  • Service Management
  • Operations
  • Strong Presentation Skills

Timeline

Work Comp Account Direct of Louisiana

PAM Health
05.2020 - Current

Associate of Applied Science - Nursing, Surgical Technology, Healthcare Business

Bossier Parish Community College
Melissa Putman Benson