Melissa Rose Hamill
Durango,CO
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Paradise Pizza At Purgatory
11.2023 - Current
- Used cash registers and credit card machines to cash out customers.
- Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Cross-trained to handle different restaurant roles, including to-go stations, Ice cream station
Ice Cream Server
Ice Cream At Purgatory Resort
06.2022 - Current
- Contributed to increased sales by upselling toppings, waffle cones, and specialty items.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Observed health code regulations and internal policies for cleaning and sanitizing.
- Replenished serving stations with fresh food and cleaned up spills.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
Education
No Degree -
Durango High School
Durango, CO05.2026
Skills
- Conflict Resolution
- Group reservations management
- Guest Relations Management
- Dining room management
- Complex Problem-Solving
- Food station setup
- Cash Handling
- Customer Service
- Greeting guests
- Reservation planning
- Supply Restocking
- Safe Food Handling
Timeline
Restaurant Hostess
Paradise Pizza At Purgatory
11.2023 - Current
Ice Cream Server
Ice Cream At Purgatory Resort
06.2022 - Current
No Degree -
Durango High School
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