Summary
Overview
Work History
Education
Timeline
Generic

Melissia Martin

Henderson

Summary

Well-qualified Human Resource Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

24
24
years of professional experience

Work History

Caregiver

Home Instead/Irons Inc.
10.2021 - 07.2023
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.

Human Resources Manager/Accounting Manager

MIA Technologies Inc.
05.2002 - 08.2018
  • Maintained human resources regulatory compliance with local, state and federal laws.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Maintained payroll and benefits for employees minimizing financial discrepancies through detailed program management.

Student Insurance Representative

Mega Life
06.1999 - 05.2002
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Supported customers in insurance application completion while liaising between company and client.
  • Acted as emotional support for customers experiencing catastrophic situations.
  • Performed policy renewal and record retention.
  • Maintained high standards of customer service by building relationships with clients.

Education

Business Administration

Indiana State University
Terre Haute, IN

Timeline

Caregiver

Home Instead/Irons Inc.
10.2021 - 07.2023

Human Resources Manager/Accounting Manager

MIA Technologies Inc.
05.2002 - 08.2018

Student Insurance Representative

Mega Life
06.1999 - 05.2002

Business Administration

Indiana State University

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Melissia Martin