Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Melisssa Zamora

Melisssa Zamora

Glendale,California

Summary

Service Leader with a strong background exceeding customer expectations by training, coaching, and leading the team. Trained and mentored employees to achieve service goals by offering guidance on daily tasks and positive feedback. Poised and professional when resolving difficult or complex customer service complaints or requests.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Service Leader

Chipotle Mexican Grill
Glendale, California
08.2021 - Current
  • Provided a welcoming environment and ensuring a positive guest experience.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Ensuring food safety

Coach

YMCA Child Development Center
Glendale, California
02.2020 - 03.2022
  • Coaching youth
  • Mentoring and Supervising
  • Teaching basic basketball skills

Personal Assistant

Optimal Landscaping
Glendale, California
03.2020 - 01.2021
  • Answered customer inquiries via phone, email, and chat.
  • Billing and Data entry
  • Ordering materials

Education

High School Diploma -

Glendale Highschool
Glendale, CA
06-2020

Some College (No Degree) - Business Hospitality

Glendale Community College
Glendale, CA

Skills

  • Guest experience
  • Food safety
  • Problem solving
  • Data entry
  • Communication skills
  • Employee training
  • Team building
  • Spanish speaker

Certification

  • serve safe food handlers

Timeline

Service Leader

Chipotle Mexican Grill
08.2021 - Current

Personal Assistant

Optimal Landscaping
03.2020 - 01.2021

Coach

YMCA Child Development Center
02.2020 - 03.2022

High School Diploma -

Glendale Highschool

Some College (No Degree) - Business Hospitality

Glendale Community College

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