Melita Cook
Trinidad,Colorado
Summary
Dynamic professional with experience as a Correctional Officer at the Colorado Department of Corrections, excelling in policy enforcement and meticulous documentation. Proven ability to enhance operational efficiency through meticulous recordkeeping and data entry. Strong communicator with a commitment to confidentiality and policy enforcement. Strong computer proficiency and attention to detail ensure accurate recordkeeping and effective internal communications,
Overview
11
11
years of professional experience
Work History
Correctional Officer
Colorado Department Of Corrections
04.2024 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
Medical Officer
Health Care Partners
12.2023 - 03.2024
- Monitored patient progress and adjusted treatments accordingly.
- Applied continuous process improvement strategies to enhance case management, programs and clinical management.
- Collaborated with interdisciplinary teams to optimize patient care and streamline communication.
- Confirmed consistent and accurate medical recordkeeping practices.
- Improved patient outcomes by implementing evidence-based medical practices and protocols.
- Ordered medical and laboratory supplies and equipment.
- Streamlined documentation processes, ensuring accurate, timely, and comprehensive medical records for improved continuity of care.
Home Health Aide
Ronald Rybicki
05.2020 - 02.2024
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
Medical Assistant
Mount San Rafael Hospital Clinic
05.2022 - 08.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Home Health Aide
Care Hearts
03.2015 - 03.2020
- Improved patient well-being by providing compassionate and attentive personal care.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Documented vital statistics and coordinated with health care providers.
- Scheduled and coordinated medical appointments.
Customer Service Representative
First Source Llc
10.2017 - 03.2019
- Ensured compliance with HIPAA regulations when handling sensitive patient information, protecting client privacy at all
- Improved speed and accuracy of data entry, utilizing advanced software and technology to support claims processing.
- Maintained accurate records of customer interactions, ensuring proper documentation within the company''s database.
- Streamlined appointment scheduling process by utilizing advanced software tools, optimizing time management for both patients and medical professionals.
- Managed high volume of claims, prioritizing tasks to meet deadlines without sacrificing quality.
- Utilized specialized software to process incoming claims, enter data and generate reports.
Assistant Store Manager
Petes of Erie
05.2014 - 07.2015
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
Education
Associate Degree - Medical Assistant
Trinidad State Community College
Trinidad Co12-2023
Certification - Certified Nurse Aide
Fort Scott Community College
Fort Scott, KS07-2011
High School Diploma -
Jayhawk Linn High School
Mound City, KS12-2006
Skills
- Correctional facility procedures
- Policy enforcement
- Data entry
- Office administration
- Computer proficiency
- File organization
- Documentation and recordkeeping
- Meticulous attention to detail
- Confidential document control
- Database entry
- Appointment scheduling
- Internal communications
Timeline
Correctional Officer
Colorado Department Of Corrections
04.2024 - Current
Medical Officer
Health Care Partners
12.2023 - 03.2024
Medical Assistant
Mount San Rafael Hospital Clinic
05.2022 - 08.2023
Home Health Aide
Ronald Rybicki
05.2020 - 02.2024
Customer Service Representative
First Source Llc
10.2017 - 03.2019
Home Health Aide
Care Hearts
03.2015 - 03.2020
Assistant Store Manager
Petes of Erie
05.2014 - 07.2015
Associate Degree - Medical Assistant
Trinidad State Community College
Certification - Certified Nurse Aide
Fort Scott Community College
High School Diploma -
Jayhawk Linn High School
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