Meliza Mena
Long Beach,CA
Summary
Results-driven General Manager with proven success at Chipotle Mexican Grill, specializing in talent acquisition, operational efficiency, and financial performance. Experienced in recruiting and developing high-performing teams, optimizing labor schedules based on sales trends, and delivering consistent, high-quality training programs. Known for maintaining exceptional food safety standards and driving strong P&L results through disciplined cost control and sales execution.
Seeking to leverage these transferable leadership, staffing, and operational management skills in a retail environment, with a focus on enhancing customer experience, improving store performance, and building engaged, high-performing teams.
Overview
14
14
years of professional experience
1
1
Certification
Work History
General Manager
Chipotle Mexican Grill
Long Beach, CA
08.2012 - Current
- Recruited and hired high-performing team members, building a strong service driven culture and reducing turnover. Led teams of up to 45 employees.
- Led high volume restaurant operations with teams of up to 45 employees.
- Optimized labor scheduling based on sales trends and forecasts to maximize efficiency and control labor costs.
- Led and organized structured training and development programs, improving team performance, consistency and internal promotions.
- Maintained world-class food safety standards, ensuring full compliance with health regulations including Ecosure as well as company protocols.
- Drove financial performance by meeting sales targets and effectively managing controllable costs to achieve P&L goals .
Prepared Foods Supervisor,
Whole Foods Market
Long Beach, CA
02.2022 - 02.2023
- Supervised daily operations in prepared foods department to ensure high-quality standards and customer satisfaction.
- Trained and mentored team members on food safety protocols, enhancing compliance and efficiency.
- Managed inventory levels and conducted regular audits to minimize waste and optimize stock rotation.
- Developed and implemented new recipes, contributing to menu variety and seasonal offerings.
Bakery Buyer, Meat & Seafood Buyer Receiver
Whole Food Market
Long Beach, CA
02.2022 - 02.2023
- Managed supplier relationships to ensure product quality and availability
- Analyzed market trends to optimize purchasing decisions
- Developed and maintained inventory management systems for efficient stock levels
- Implemented cost-saving initiatives through strategic sourcing and vendor evaluation
- Ensured timely delivery of products by closely monitoring vendor performance and addressing any issues promptly.
- Reduced product loss by implementing proper storage techniques for perishable items and maintaining a clean work environment.
- Assisted in achieving store performance goals through diligent work ethic and dedication to best practices in receiving operations.
- Enhanced overall customer satisfaction by ensuring products were readily available and restocked as needed.
- Minimized waste by accurately tracking damaged or defective items and coordinating returns or exchanges with suppliers.
Education
High School Diploma -
El Rancho High School
Pico Rivera, CA07.2010
Skills
- Leadership and team building
- Inventory control
- Operations management
- Team player
- Time management
- Training and development
- Food safety expert
PREFFERED NAME
Sid Mena
Accomplishments
- Promoted 7 team members to General Manager roles (2018–2026), demonstrating strong leadership development and succession planning
- Maintained an average EcoSure score of 98.6, reflecting exceptional food safety execution and operational discipline
- Achieved PAC Champion recognition in 2022, delivering a 9.10% performance result through effective cost control and sales optimization
- Promoted to Restauranteur in 2017, recognizing sustained excellence in operations, leadership, and restaurant performance
- Consistently achieved “A/B” performance ratings over a full year, maintaining high standards across operations, team development, and financial results
Certification
Manager ServSaf
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Prepared Foods Supervisor,
Whole Foods Market
02.2022 - 02.2023
Bakery Buyer, Meat & Seafood Buyer Receiver
Whole Food Market
02.2022 - 02.2023
General Manager
Chipotle Mexican Grill
08.2012 - Current
High School Diploma -
El Rancho High School