Mell Basham
Denver,CO
Summary
Dynamic leader with a strong background in hospitality and administrative functions. Skilled in multitasking and effective communication, successfully managing operations and employee engagement initiatives to drive organizational success and positive guest experiences.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
Alteno
Denver, CO
01.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Administrative Specialist
Jason Weiner P.C. a Public Benefit Corporation
Denver, CO
05.2022 - 10.2023
- Manage client intake, confidential communications, executive calendars, and document workflows.
- Support HR/admin functions: onboarding, recordkeeping, scheduling, bookkeeping, payroll, and vendor coordination.
- Coordinate firm events and maintain internal policies and procedures.
- Manage social media, marketing initiatives, and website maintenance.
Community Lead/Campus Manager
Flatiron School
Denver, CO
08.2021 - 03.2022
- Led campus re-opening with health/safety compliance; improved student matriculation rates.
- Designed and implemented onboarding processes, orientation materials, and staff training programs.
- Managed campus operations: budgets, facilities, event planning, and stakeholder engagement.
- Maintained online and in-person community platforms and feedback channels.
Food and Beverage Supervisor
Limelight Hotel
Ketchum, ID
03.2017 - 08.2020
- Supervised daily operations of food and beverage services, ensuring compliance with health and safety standards.
- Trained and mentored staff on service excellence and operational procedures to enhance guest satisfaction.
- Developed and implemented inventory management systems to optimize stock levels and reduce waste.
- Conducted regular quality control checks on food presentation, taste, and overall guest experience consistency.
Education
Bachelor of Science - Hospitality Leadership
Metropolitan State University of Denver
Denver, CO12-2026
Certification - Software Engineering
Flatiron School
Denver, CO05-2021
Skills
- Recruitment & onboarding
- Employee relations & conflict resolution
- Training & development; SOP creation
- Performance management & coaching
- Payroll support & benefits administration (basic)
- Compliance & COVID safety protocols
- Event coordination & employee engagement
- Google Suite / Microsoft Office
- Discretion, written/verbal communication, organization
Certification
ServSafe Food Handler
TIPS Certified
CPR & First Aid/AED Certification
CMS Level I Certfication
ICS Level One Certification
Timeline
Server
Alteno
01.2025 - Current
Administrative Specialist
Jason Weiner P.C. a Public Benefit Corporation
05.2022 - 10.2023
Community Lead/Campus Manager
Flatiron School
08.2021 - 03.2022
Food and Beverage Supervisor
Limelight Hotel
03.2017 - 08.2020
Bachelor of Science - Hospitality Leadership
Metropolitan State University of Denver
Certification - Software Engineering
Flatiron School