Summary
Overview
Work History
Education
Skills
Timeline
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MELLICA GORDON

EAST ORANGE,NJ

Summary

Detail-oriented Billing Analyst with 1 years of experience enforcing performance on client accounts. Reviews borrowing and payment history in light of other metrics predicting account performance to recommend and implement effective collections policy. Dedicated to service through maximizing returns.

Overview

7
7
years of professional experience

Work History

Financial and Billing Analyst

Atlantic Health
10.2023 - Current


  • Provided budgeting forecasts on financial objects
  • Implemented data entry skills by inputting financial data for each assigned client
  • Maintained strict confidentiality with all personal data as per company guidelines.
  • Maintained up-to-date knowledge of industry regulations, ensuring compliance in all aspects of the billing process.

Claims Billing

State Farm Insurance Agency
09.2022 - 06.2023
  • Conduct daily over the phone interviews to help clients choose the best insurance policy to suit their needs
  • Analyze the information provided by clients and quote insurance using the company’s database
  • Accurately processed billing claims and made changes to clients insurance policies as they requested
  • Implement decision making skills by utilizing the information ascertained during the interviewing process and provide good customer service skills

In-Store Supervisor

Shoprite
08.2017 - 09.2020


  • Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
  • Assisted customers by providing them information they need as it relates to a specific item, store hours and promotions
  • Trained new employees on how to provide all the tasks required on the job
  • Supervised daily operations by directing customer service, inventory and sales operations.

Education

Bachelor of Science - Business Administration, Finance Concentration

Montclair State University
Montclair, NJ
05.2023

Skills

  • Communication Skills: Exceptional Communication Skills
  • Computer Skills: Proficient in Microsoft, Excel, PowerPoint and Data Entry
  • Claims review
  • Accounts receivable
  • Month end close

Timeline

Financial and Billing Analyst

Atlantic Health
10.2023 - Current

Claims Billing

State Farm Insurance Agency
09.2022 - 06.2023

In-Store Supervisor

Shoprite
08.2017 - 09.2020

Bachelor of Science - Business Administration, Finance Concentration

Montclair State University

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MELLICA GORDON