Mellisa Calderon
Pahrump,NV
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
5
5
years of professional experience
Work History
Legal Assistant
JK Nelson Law
Pahrump, NV
02.2025 - 04.2025
- Ensured that all paperwork was properly filed according to established procedures.
- Performed basic bookkeeping duties including tracking payments received from clients.
- Processed incoming mail on a daily basis.
- Managed office scheduling and kept accurate notes on deadlines, motions, and other dates.
- Greeted clients upon arrival at office and provided assistance as needed.
Shift Manager
WBF Management
Pahrump, NV
06.2020 - 02.2025
- Trained new crew members and directed the team when a manager was not available
- Worked effectively in team environments to make the workplace more productive.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Receptionist/ Check Out
Dr.George Dennis Leaks Optometry
Pahrump, NV
06.2022 - 09.2022
- I schedule appointments, verify insurances via an online portal, and over the phone.
- As well as taking payments over the phone, great at handling more than one phone call.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Updated and recorded customer or client information to maintain accounts.
Education
Highschool Degree -
PAHRUMP VALLEY HIGH SCHOOL
501 E Calvada Blvd Pahrump 05-2021
Skills
- Work well under stressful situations
- Customer-oriented
- Multitasking
- Bookkeeping
- Scheduling appointments
- Conflict resolution
References
- Haili Wohard, (775) 5370-8112, hailiwoors@gmail.com
- Jaime Bernabe, (775) 537-7465, jberbabe.jb34@gmail.com
- Chris Martinez, (702) 803-0469
- Katie Cooke, (775) 537-9097 Kbcooke97@gmail.com
Languages
Spanish
Timeline
Legal Assistant
JK Nelson Law
02.2025 - 04.2025
Receptionist/ Check Out
Dr.George Dennis Leaks Optometry
06.2022 - 09.2022
Shift Manager
WBF Management
06.2020 - 02.2025
Highschool Degree -
PAHRUMP VALLEY HIGH SCHOOL
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