Mellodie Price
Edmonds,WA
Summary
Mellodie is a skilled professional adept at various administrative tasks. With a strong background in bookkeeping and record-keeping, Mellodie ensures precise organization and management of crucial documents. Additionally, Mellodie is committed to delivering top-notch customer service, building positive relationships with clients. Proficient in marketing, sales, and negotiation, Mellodie contributes to the growth of the business. Their reception skills include efficiently handling phone calls, emails, and messages. An expert in capturing comprehensive and accurate notes during both daily operations and meetings, Mellodie aids in seamless communication and collaboration. They excel in daily time management and scheduling, optimizing productivity. Mellodie's proficiency in handling correspondence underscores their ability to manage essential communication channels effectively. She is proficient with Microsoft Office Suite (Excel, word, outlook). Mellodie is available for an in-person, web conference and a telephonic interview on 24 hours’ notice and is available to join ASAP.
Overview
29
29
years of professional experience
Work History
Business Owner (Part time)
Mellodie’s Cleaning Services
03.2020 - Current
- Book/ Record Keeping, Providing excellent customer service, Team management, Project Planning, Project management, Heavy detailed interior cleaning for houses, apartments, vehicles, and small businesses, Data Analytics, Data Entry, Transportation/ Travel Coordination, Reception, Marketing, Sales, And Negotiation, Website Management, Client Confidentiality, Accounts receivables, Accounting/payroll
- Consulted with customers to assess needs and propose optimal solutions.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Trained and motivated employees to perform daily business functions.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
- Prepared annual budgets with controls to prevent overages.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Executive Assistant to the Chairman and CEO
Rose International, Rosemary Blake
03.2012 - 05.2020
- Manage Calendar Events, Reception (Answer phone calls, emails, and messages), Comprehensive and accurate Day-to-day and Meeting Note Taking, Daily Time Management and Scheduling, Travel and transportation Planning, Run Errands as needed, Book/ Record Keeping, General Data analytics to improve daily routines, Data Entry, Accounts receivables, Auditing/ invoices
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Handled confidential and sensitive information with discretion and tact.
- Answered high volume of phone calls and email inquiries.
- Conducted research and analyzed data to provide detailed reports on various business topics.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Facilitated training and onboarding for incoming office staff.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Used advanced software to prepare documents, reports, and presentations.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Transcribed meeting minutes to support sales, business development and senior management teams.
- Developed and maintained automated alert systems for important deadlines.
- Coordinated events and worked on ad hoc projects.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Wrote reports, executive summaries and newsletters.
- Updated and maintained confidential databases and records.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Created and managed office systems to efficiently deal with documentation.
- Handled incoming and outgoing mail, email and faxes.
- Took notes and dictation at meetings.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Filed paperwork and organized computer-based information.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Screened personal and business calls and directed to appropriate party.
- Used QuickBooks to produce monthly invoices, reports, and other deliverables.
Executive Assistant (Part time)
Lindsay Rose
03.2015 - 04.2018
- Book/ Record Keeping, Reception, Customer Service/ Help Desk, Conducting research, Assisted in Project management, Handling Correspondence, Travel and Transportation Planning, General Data Analytics to improve overall productivity, Data Entry
Restaurant Manager
Taco Bell
12.2001 - 02.2012
- Daily Time Management and Scheduling, Run Errands as needed, Book/ Record Keeping, Handling Correspondence, Providing excellent customer service, Reception, Customer Service/ Help Desk
CNA (Certified Nursing Assistant)
Lacrosse, RE
08.1999 - 11.2001
- Record Keeping, Maintain Work Operations by following policies and Procedures, Protect organization’s value by keeping patient confidentiality, Serves and protects the Hospital Community by adhering to professional standards, hospital policies and procedures; Federal, State, and local requirements, Participate in educational opportunities, Read Publications, Participate in Professional organizations, Consistently maintaining Licenser, Accomplish new and different requests, Exploring opportunities to add value to job accomplishments
CNA
Pinewood Care Center
08.1995 - 08.2000
- Record Keeping, Turning or Moving Patients, Gathering medical supplies, Bathing Patients, Grooming Patients, Feeding and Documenting Intake, Checking Vitals to ensure patient safety
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Volunteer
DKW ENTERPRISE'S
04.2000 - 11.2010
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Education
High School Diploma -
Everett High School
01.1995
Skills
- Microsoft Office Suite (Excel, word, outlook)
- Customer Service and Relationship Management
- Data entry
- Documentation
- Record Maintenance
- Office Administration
- Sales
- Team Player
- Excellent Communication Skills
- Reporting Skills
- Problem-Solving and Decision Making
- Quality Assurance
- Process Improvement
- Cost Analysis and Savings
- Public Speaking
- Issue Resolution
- Staff Management
- Task Delegation
- Negotiation and Persuasion
- Incident Response
- Accounting Management
- Verbal and Written Communication
- Coaching and Mentoring
- Attention to Detail
- Industry Trends Tracking
- Operations Start-Up
- Staff Hiring
- Business Marketing
- Risk and Mitigation Analysis
- Change Management
- Performance Improvement
- Project Oversight
- Professional Networking
- Vendor Relationship Management
- Purchasing and Planning
- Team Leadership
- Financial Administration
- Work Planning and Prioritization
- Budgeting and Cost Control
- Operations Management
- Articulate Communication
- Strategic Decision-Making
- Driven and Determined
- Customer Relations
- Budget Controls
- Training and Development
- Clientele Management
- Travel Itineraries
- Balanced Work Ethic
- Approachable and Outgoing
- Special Assignments
- Raising Capital
- Business Correspondence
- Analytical and Critical Thinker
- Business Administration
- Inventory Control Processes
- Develop Business Structures
- Expectation Management
- Adaptable and Flexible
- Chemical Cleaners
- Stakeholder Communications
- Departmental Coordination
- Office Systems Management
- People and Culture
- Business Optimization
- Results Orientation
- Operational Analysis
- Providing Feedback
- Bookkeeping
- Negotiation
Start Availability
ASAP
Interview Availability
Anytime with 24-48 hours of prior notice. Availability for an interview is 9 AM – 5 PM.
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridTimeline
Business Owner (Part time)
Mellodie’s Cleaning Services
03.2020 - Current
Executive Assistant (Part time)
Lindsay Rose
03.2015 - 04.2018
Executive Assistant to the Chairman and CEO
Rose International, Rosemary Blake
03.2012 - 05.2020
Restaurant Manager
Taco Bell
12.2001 - 02.2012
Volunteer
DKW ENTERPRISE'S
04.2000 - 11.2010
CNA (Certified Nursing Assistant)
Lacrosse, RE
08.1999 - 11.2001
CNA
Pinewood Care Center
08.1995 - 08.2000
High School Diploma -
Everett High School