Mellow Maxon
Austin
Summary
Dynamic and results-driven professional with a proven track record at Starbucks, excelling in customer engagement and inventory management. Skilled in crafting high-quality beverages and fostering community connections, I led teams to enhance operational efficiency and reduce waste, ensuring compliance with safety standards while delivering exceptional service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Starbucks
Austin
03.2017 - 12.2025
- Cultivated lasting rapport with customers and employees
- Implemented strategies to reduce excess inventory and minimize waste
- Coordinated timely execution of weekly and daily orders
- Assigned responsibilities to team members to optimize workflow
- Assessing bottlenecks for continuous output
- Crafted diverse range of beverages
- Supervised daily operations, ensuring adherence to quality and service standards
- Trained and mentored new team members on customer service protocols
- Resolved customer complaints effectively, fostering a positive store environment
- Ensured compliance with health and safety regulations, maintaining a safe workspace for staff and customers
- Completed store opening and closing procedures and balanced tills
- Responded to and resolved customer questions and concerns
Starbucks Manager
Randall's Grocery
Cedar Park, TX
09.2015 - 03.2017
- Led team in achieving operational efficiency through process improvements and staff training.
- Developed and implemented merchandising strategies to enhance product visibility and sales performance.
- Managed inventory control systems to optimize stock levels and reduce waste effectively.
- Oversaw daily store operations, ensuring compliance with safety standards and company policies.
Education
GED -
Vista Ridge
Cedar ParkSkills
Customer and community connections
Beverage crafting and quality
Inventory management
Certification
Food handlers certification
Timeline
Shift Supervisor
Starbucks
03.2017 - 12.2025
Starbucks Manager
Randall's Grocery
09.2015 - 03.2017
GED -
Vista Ridge