Melnar Mathis
Puyallup,WA
Summary
Highly-motivated individual with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
Work History
creative director/ Artist
MellieG Arts
Puyallup, WA
01.2020 - Current
- Creating artwork
- Concept development
- Manage website and inventory
- Research and inspiration development
- Marketing and promoting
- Data entry
Homemaker/homeschool teacher
Puyallup, WA
08.2015 - Current
- Manage 6 person household
- Organize, cook, and clean
- Prep work and study area
- Create presentations and syllabus for students
- Manage schedules and supervise tasks
Sales associate
Dillards
Las Vegas, NV
09.2014 - 02.2015
- Recover and stock merchandise
- Move fixtures and organize clothing
- Monitor fitting rooms and cashier
customer care rep
ACS
Federal way, WA
02.2010 - 01.2011
- Answer general questions for wireless phone customers
- Set up equipment orders and walked threw any troubleshooting that needs to be done
- Go over billing issues
Patient services representative
UWMC
Seattle, WA
02.2009 - 02.2010
- Takes payments for medical bills and answer questions for insurance claims
- Make sure bills were billed correctly by insurance
- Explain appointments and what patients were seen for
Customer Advanced Services Executive
Comcast
Lynnwood, WA
06.2007 - 11.2008
- Take high volumed inbound calls regarding billing, sales, IT repair
- Take payments, order services, troubleshoot pc, internet, landline phone, and cable services
Sales Associate/ Lab technician
The Picture People
Tukwila, WA
10.2006 - 01.2008
- Assist customers with sitting fees
- Print out photos
- Package photos
- Scan photographs to get into the company system for viewing
Receptionist/ Administrative assistant
Advantage Staffing
Renton, WA
09.2006 - 01.2008
- Take high volume inbound calls and direct to correct party
- Set up appointments/ meetings
- Order merchandise for company as needed
- Mailing, faxing, data entry, scanning, copying, filing, and organizing office equipment
Customer service Associate
Advantage Rent A Car
Sea-Tac, WA
03.2007 - 05.2007
- Set up reservations for renters
- Take payments
- Rent out vehicles
- Wash cars
- Check vehicles in
Reservations Agent
Princess Tours
Seattle, WA
04.2006 - 06.2006
- Take high volume inbound calls to book vacations for clients
- Take payments
- Order gifts for passengers
- Answer general questions
Sales associate/ recovery and stock team
Macy's Northwest
Tukwila, WA
11.2005 - 01.2006
- As sales associate I would help customers to find merchandise that suites their needs
- As Recovery I would assist with cleaning up the sales and stock rooms
- Mark down prices for upcoming sales
- Fold clothing, stock shelves and assist customers as needed
Customer Service Representative
Live Bridge
Auburn, WA
04.2005 - 10.2005
- Take high volume inbound calls from Verizon wireless customers to answer general questions
- Upgrade phone equipment
- Take payments
- Change pricing plans
Education
Bachelors of Science - Psychology
University of Phoenix
01.2016
Associates of Art - architecture
North Seattle community college
Seattle, WA06.2013
Diploma -
Rainier Beach high school
Seattle, WA01.2004
Skills
- Concept development
- Website management
- Marketing strategy
- Visual design
- Team leadership
- Time management
- Problem solving
- Research skills
- Inventory management
- Deadline driven
- Visual storytelling
- Design
- Customer service
- Cash handling
- Data entry
- Conflict resolution
- Retail sales
References
Available upon request.
Timeline
creative director/ Artist
MellieG Arts
01.2020 - Current
Homemaker/homeschool teacher
08.2015 - Current
Sales associate
Dillards
09.2014 - 02.2015
customer care rep
ACS
02.2010 - 01.2011
Patient services representative
UWMC
02.2009 - 02.2010
Customer Advanced Services Executive
Comcast
06.2007 - 11.2008
Customer service Associate
Advantage Rent A Car
03.2007 - 05.2007
Sales Associate/ Lab technician
The Picture People
10.2006 - 01.2008
Receptionist/ Administrative assistant
Advantage Staffing
09.2006 - 01.2008
Reservations Agent
Princess Tours
04.2006 - 06.2006
Sales associate/ recovery and stock team
Macy's Northwest
11.2005 - 01.2006
Customer Service Representative
Live Bridge
04.2005 - 10.2005
Bachelors of Science - Psychology
University of Phoenix
Associates of Art - architecture
North Seattle community college
Diploma -
Rainier Beach high school