Pursuing MBA with University of Texas, Investor in Beekeeping, Cattle Production, and Performance Horses
MELODIE A. FRISBY
Registered Nurse & Business Manager
Plano,TX, TEXAS
Summary
Business-oriented clinical nurse coordinator anticipates patient needs and understands expectations. Committed to treating others with compassion, courtesy, fairness and respect. Adept at assessing and admitting new patients. Professional team member that is solutions oriented and knowledgeable of nurse discharge planning and hospital processing.
Overview
28
28
years of professional experience
3
3
years of post-secondary education
3
3
Certificates
Work History
Business Manager
GT Sport Taekwondo. LLC
Plano, TX
01.2017 - Current
- Coordinated team schedules to keep shifts properly staffed during busy periods.
- Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
- Manage business accounts, product suppliers and membership accounts for 250 students, including opening 2nd martial arts location with additional 50 students.
- Promote martial arts gym through social media accounts, implement sales and marketing strategies to increase memberships
- Manage instructor staff, coordinate staff for events.
- Researched industry and marketplace trends to enhance sales techniques and meet customer needs.
- Improved business profits through innovative cost containment and revenue generation techniques.
- Brought in new business connections and revenue generation opportunities by improving networking strategies and service programs.
Second Grade Teacher
Responsive Education Solutions - Quest Collegiate
Lewisville, TX
11.2022 - 06.2023
- Planned lessons according to district standards to cover requirements and prepare for standardized tests.
Created a welcoming classroom atmosphere by establishing clear expectations and routines, promoting a sense of belonging among students. - Assessed student progress by administering tests and evaluating results.
- Built positive relationships with parents to involve families in educational process.
- Utilized data-driven instruction to identify areas of growth for students, implementing targeted interventions to close achievement gaps.
- Developed strong relationships with parents through consistent communication, leading to increased parental involvement in their child''s education.
- Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking, and communication.
Nurse Clinical Liaison
Community Health Care Of Texas
Dallas, Texas
11.2020 - 10.2022
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity to appropriate hospice service line for over 10 hospitals in DFW Metroplex
- Provided exceptional discharge planning to high-acute patients needing complex care such as ventilator management, extensive wound care and supportive care removal.
- Network with community service partners to educate on hospice criteria and benefits available for qualified patients.
- Coordinate with hospital palliative care teams and case management to facilitate discharge planning for hospice level of care
- Educated health care professionals on ways to humanize patients' experiences with regard to EOL planning and discharge strategies for quality palliative and comfort care.
- Communicated with healthcare team members to plan, implement and enhance hospice referral strategies increasing referrals by 15% during first year.
- Collaborate with EMS service partners, spiritual leaders, volunteer groups, city leaders and hospital teams to educate and prevent failures in outpatient management that directly affect readmission rates.
- Evaluated patient satisfaction and made suggestions for changes or improvements.
- Responded to and investigated complaints and concerns of patients.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Admissions Nurse
Precise Personalized Care Hospice
Dallas, TX
02.2020 - 10.2020
- Provide Hospice 101 to patients and families seeking care service in home or facility settings Assess hospice patients to verify criteria met for hospice eligibility.
- Complete plan of care and document admission in Consolo software.
- Coordinate with attending physician, hospice medical director and hospice office staff to establish seamless start of care service program.
- Follow up with family and care givers to verify delivery of DME, medications and collaboration with healthcare team.
- Establish relationships with facilities and group home staff in hospice community to generate referrals and ensure quality working relationships.
- Provided physicians and other medical personnel with patient assessment details and answered patient care-related questions.
RN Case Manager / Field Service Coordinator
AMERIGROUP
Plano, TX
01.2017 - 01.2020
- Conduct nursing assessments for Star Kids Medicaid members and Medically Dependent Children's Program (MDCP)
- Coordinate with medical and therapy providers and assist in management of member's respite budget
- Develop person centered care plan and manage medical services within TX State requirements.
- Analyzed patient responses to medications, therapies and variances in plans of care.
- Managed caseload of 80 to 100 patients in assigned geographic area monitoring administration of program measures and assessing needs of patient and family under MDCP program guidelines.
- Managed support services and fostered communication among social workers, therapists, hospital staff and patients.
- Educated patients and caregivers on healthcare protocols and processes.
RN II
PRN, City Hospital Emergency Care Center
Garland, TX
03.2017 - 01.2019
- Provide nursing care to critical care patients at 10 bed stand alone facility.
- Triage and assign acuity based on patient medical condition.
- Treat patients with acute care and chronic conditions such as: stroke, MI, Orthopedic Trauma, Asthma, COPD, Arrhythmias.
- Place peripheral intravenous access, manage IV medications, assist with procedures, coordinate care with emergency medical provider.
- Managed care from admission to discharge.
- Monitored patient reactions to drugs and carefully documented findings
- Collected blood, tissue and other laboratory specimens and prepared for lab testing
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions
- Implemented medication and IV administration, catheter insertion and airway management
- Updated patient charts with data such as medications to keep records current and support accurate treatments
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans
RN II - Emergency Nurse
PARKLAND MEMORIAL HOSPITAL
Dallas, TX
07.2013 - 01.2017
- Perform nursing care for diverse patient population in large emergency department, electronic charting (Epic), triage, critical care, acute care, chronic condition management, surgical/medical consents, EMS intake desk, workflow leader in department, Charge Nurse.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Cared for patients in busy ER that treats over 700 patients per day.
- Assisted on flow team in transition to new Parkland hospital to improve discharge times by implementing improved triage measures, discharge light system using Rauland Responder 5 system trial, and express pods for lower acuity patients checked in to ER.
- Administered different therapies and medications in line with physician orders and treatment plan
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols
- Strengthened training and nursing knowledge by taking part in continuing education programs and stroke/CVA certification workshops to maintain Level 1 Stroke Certification status of hospital.
RN II Emergency Department
PRN Texas Health Presbyterian Hospital
Allen, TX
10.2014 - 02.2016
- Provide nursing care for private hospital patients: assessment, critical care nursing, vascular access, IV medications, electronic charting, triage
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Associate City Planner
City Of West Hollywod
West Hollywood, CA
12.2004 - 03.2007
- Showcased results obtained by community development and economic growth studies using detailed reports and polished visual representations.
- Collaborated cross-functionally with planning and other teams to cement partnerships and achieve mutual goals.
- Outlined data about population, land usage and zoning data with charts, graphs and PowerPoint presentations.
- Prepared and presented statistical and technical data.
- Conducted research and surveys, analyzed data and compiled reports according to local, state and federal guidelines.
- Advised planning officials on project feasibility, cost-effectiveness and possible alternatives.
City Planner
City Of Alameda
Alameda, CA
01.2002 - 11.2004
- Spoke publicly to discuss planning projects, garner interest and build support for community areas and government buildings.
- Outlined data about population, land usage and zoning data with charts, graphs and PowerPoint presentations.
- Evaluated permits for zoning changes and building projects by closely checking information against approval requirements.
Semiconductor Marketing Manager
Probe & Test, Inc.
San Jose, CA
01.1997 - 01.2002
- Engaged with customers to build rapport and loyalty.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Performed market segmentations, targeting and positioning for each product line.
- Executed optimal sales strategies to achieve commercial goals for target market.
Education
BACHELOR OF SCIENCE - NURSING
The University of Texas At Arlington
Arlington, TX 12.2022 - 01.2012
BACHELOR OF ARTS - Community Development
SAN FRANCISCO STATE UNIVERSITY
San Francisco, CA 05.2000 - 01.2003
Skills
Coordination of CarePatient SatisfactionEffective Communicator
Strategic discharge planning
Business development and growth
Strong clinical judgment
Patient consultation
Patient and family advocacy
Hospice Care Coordination
Certification
Registered Nurse (RN) Multi-State (TX) Lic No. 832882 Expires: December 2025
Interests
Timeline
BACHELOR OF SCIENCE - NURSING
The University of Texas At Arlington
12.2022 - 01.2012
Second Grade Teacher
Responsive Education Solutions - Quest Collegiate
11.2022 - 06.2023
Nurse Clinical Liaison
Community Health Care Of Texas
11.2020 - 10.2022
Admissions Nurse
Precise Personalized Care Hospice
02.2020 - 10.2020
RN II
PRN, City Hospital Emergency Care Center
03.2017 - 01.2019
Business Manager
GT Sport Taekwondo. LLC
01.2017 - Current
RN Case Manager / Field Service Coordinator
AMERIGROUP
01.2017 - 01.2020
RN II Emergency Department
PRN Texas Health Presbyterian Hospital
10.2014 - 02.2016
RN II - Emergency Nurse
PARKLAND MEMORIAL HOSPITAL
07.2013 - 01.2017
Associate City Planner
City Of West Hollywod
12.2004 - 03.2007
City Planner
City Of Alameda
01.2002 - 11.2004
BACHELOR OF ARTS - Community Development
SAN FRANCISCO STATE UNIVERSITY
05.2000 - 01.2003
Semiconductor Marketing Manager
Probe & Test, Inc.
01.1997 - 01.2002