Melodie Jones
Hoover,AL
Summary
Results-driven communications and marketing professional with hands-on experience in healthcare, public relations, and brand support. Proven ability to support integrated marketing initiatives, community outreach, internal communications, and event coordination within fast-paced, patient-centered environments. Strong collaborator with a detail-oriented, organized approach focused on quality communication, brand consistency, and community engagement.
Overview
4
4
years of professional experience
Work History
Marketing Intern
Southlake Orthopaedics
Birmingham, AL
08.2025 - Current
- Support marketing and communications initiatives within a healthcare setting, assisting with content organization, campaign planning, and workflow tracking.
- Coordinate logistics for community events, outreach initiatives, and internal projects to ensure timely execution.
- Conduct research and data collection to support strategic marketing decisions, and accurate documentation.
- Collaborate with clinical, administrative, and marketing teams to maintain brand alignment and operational efficiency.
Patient Services Representative
Southlake Orthopaedics
Birmingham, Alabama
02.2025 - Current
- Serve as a frontline communicator in a high-volume healthcare environment, ensuring clear, compassionate, and accurate patient communication.
- Manage scheduling, documentation, referrals, and records with strong attention to detail and compliance standards.
- Coordinate communication between patients, clinicians, and administrative teams to support seamless care delivery.
- Apply customer service and problem-solving skills aligned with patient-centered care values and high standards of service.
Public Relations Intern
Hyundai Motor Manufacturing Alabama
Montgomery, Alabama
05.2024 - 08.2024
- Assisted with public relations and communications efforts, supporting tours, presentations, and outreach events.
- Coordinated schedules, visitor logistics, and communication materials while maintaining brand and messaging consistency.
- Supported community relations initiatives through planning, tracking, and partner coordination.
- Reviewed and formatted internal and external documents to ensure clarity, accuracy, and professionalism.
Assistant Manager
Sparrow
Tuscaloosa, Alabama
01.2022 - 02.2023
- Supported marketing-adjacent initiatives including in-store events, promotions, and team coordination.
- Managed scheduling, vendor communication, inventory tracking, and operational documentation.
- Assisted with onboarding, training, and internal communication for team members.
Education
B.A. - Communications, Public Relations
The University of Alabama
Tuscaloosa, Alabama12.2025
Associate of Arts - General Studies
Shelton State Community College
Tuscaloosa, AL12-2023
High School -
Hoover High School
Hoover, Alabama05-2021
Skills
- Marketing & Communications Support
- Brand Messaging & Content Coordination
- Community Outreach & Event Support
- Healthcare & Patient-Centered Communication
- Internal & External Stakeholder Coordination
- Administrative & Project Support
- Calendar, Scheduling & Documentation Management
- Data Tracking, Reporting & Research
- Microsoft Office Suite & Digital Tools
- Cross-Functional Team Collaboration
Volunteer & Honors
- Church of the Highlands Serve Team
- Hoover Volleyball Youth program
- Habitat for Humanity
- Hoover Volleyball Team Captain
- Magna Cum Laude | Dean’s List
Timeline
Marketing Intern
Southlake Orthopaedics
08.2025 - Current
Patient Services Representative
Southlake Orthopaedics
02.2025 - Current
Public Relations Intern
Hyundai Motor Manufacturing Alabama
05.2024 - 08.2024
Assistant Manager
Sparrow
01.2022 - 02.2023
B.A. - Communications, Public Relations
The University of Alabama
Associate of Arts - General Studies
Shelton State Community College
High School -
Hoover High School