Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Melodie Thiemann

West Chester,OH

Summary

Motivated Loss Prevention Manager with over eight years of experience in retail and distribution center security. Adept at working with management to devise effective loss control policies and procedures. Highly attentive in monitoring premises and skilled at identifying signs to attempted theft.

Overview

7
7
years of professional experience

Work History

Loss Prevention Site Lead

Amazon Pharmacy
03.2022 - 08.2024
  • Managed investigations into potential violations of laws or regulations, ensuring swift resolution and corrective actions when necessary.
  • Collaborated with cross-functional teams to develop and execute loss prevention initiatives that effectively addresses both internal and external risks.
  • Managed a team of security personnel, providing regular training for improved performance and professional growth.
  • Reduced incidents of theft and vandalism by implementing advanced surveillance systems and access control measures.
  • Evaluated existing security infrastructure, identifying areas for improvement and recommending cost-effective solutions.
  • Led regular audits of physical security measures, ensuring compliance with relevant regulations and industry standards.
  • Oversaw inventory tracking procedures, making certain accurate record-keeping was maintained consistently across all departments.

Loss Prevention Site Lead

Amazon Fulfillment Center
11.2020 - 03.2022

Oversaw and led investigations of internal and external theft and fraud and conducted interviews when appropriate.

  • Effectively addressed product loss mitigation, physical security considerations, workplace violence incident investigations, and conducted testing of incident response plans.
  • Supported FC operation 24/7 on site and virtually for incidents including, but not limited to, theft, safety, workplace violence, mental health assessments, security concerns, building alarm monitoring, and investigations with Human Resource Business Partners.
  • Collaborated with executive leaders across departments to align interests of both Loss Prevention and Operations within facility.
  • Engaged, coached, trained, and influenced business partners within facility by equipping them with knowledge to identify leading indicators of Loss Prevention risk.
  • Managed a team of security personnel, providing regular training for improved performance and professional growth.
  • Evaluated existing security infrastructure, identifying areas for improvement and recommending cost-effective solutions.
  • Led regular audits of physical security measures, ensuring compliance with relevant regulations and industry standards.

Asset Protection and Safety Manager

Lowe's Companies Inc.
12.2019 - 10.2020
  • Supported audits, shortage control initiatives, apprehensions and disposition by preparing and reviewing associated paperwork.
  • Led all safety and loss prevention programs by guiding staff on procedures and policies, conducting meetings, and monitoring store metrics.
  • Identified and eliminated potential safety code deficits and addressed adequacy of fire exits, stairways, aisle spaces and sprinkler systems through annual inspections.
  • Participated in regular training sessions, staying current on new auditing techniques and industry developments for optimal performance in the role.
  • Conducted thorough accident investigations to identify root causes and prevent future occurrences.

Loss Prevention Supervisor

Kohls E-Commerce
03.2017 - 12.2019
  • Supervised surveillance, detection and criminal processing related to internal theft and criminal cases.
  • Collaborated with executive leaders across departments to align the interests of both Loss Prevention and Operations within the facility.
  • Utilized CCTV equipment to aid in the detection and criminal processing related to internal theft and criminal cases.
  • Conducted regular audits of inventory levels, identifying discrepancies and taking corrective action as needed.
  • Developed strong relationships with local law enforcement agencies to improve communication and cooperation in resolving incidents.

Education

Master of Science - Criminal Justice And Social Justice

Lewis University
Romeoville
2013.01 - 2014.12

Bachelor of Arts - Criminology And Criminal Justice

Southern Illinois University Carbondale
Carbondale
2008.08 - 2012.05

Skills

Operations Management

Mentoring and Coaching

Security awareness

Security management

Subcontractor Management

Construction supervision

Compliance Monitoring

Inventory procurement

Project Oversight

Site Safety

Project Management

Process Improvement

Accomplishments

  • Lean Six Sigma Yellow Belt, Amazon, Issued December 2023
  • Certified Pharmacy Technician (CPhT), National Healthcareer Association (NHA), Issued June 2023
  • Remote Interviews Certification, Wicklander-Zulawski & Associates, Issued April 2022
  • Mental Health First Aid USA, National Council for Behavioral Health, Issued May 2021
  • Interview & Interrogation Techniques, Wicklander-Zulawski & Associates, Issued November 2020

Timeline

Loss Prevention Site Lead

Amazon Pharmacy
03.2022 - 08.2024

Loss Prevention Site Lead

Amazon Fulfillment Center
11.2020 - 03.2022

Asset Protection and Safety Manager

Lowe's Companies Inc.
12.2019 - 10.2020

Loss Prevention Supervisor

Kohls E-Commerce
03.2017 - 12.2019

Master of Science - Criminal Justice And Social Justice

Lewis University
2013.01 - 2014.12

Bachelor of Arts - Criminology And Criminal Justice

Southern Illinois University Carbondale
2008.08 - 2012.05
Melodie Thiemann