Summary
Work History
Education
Skills
References
Certification
Languages
Timeline
Generic

Melody Cortez

Edinburg,TX

Summary

My career objective is to serve as a forensic psychologist, leveraging my comprehensive understanding of psychology to support criminal investigations and legal processes. I am deeply committed to employing psychological principles to gain insights into criminal behavior and make meaningful contributions to the administration of justice. I am confident that my adept analytical abilities and compassionate disposition are well-suited to the demands of this profession, as I am resolute in delivering precise evaluations and evidence-grounded suggestions to facilitate the resolution of legal matters.

Work History

Medical Assistant /Medical Scribe

Dr. Florencia Perez & Associates
12.2020 - 03.2021
  • Recorded and maintained patient vitals and EMR/Intergy records
  • Obtained client medical history, medication information, symptoms, and allergies
  • Handled providing of injections/vaccinations alongside wound care
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Assisted in various ultrasound techniques
  • Delivered quality care to patients of all ages, including pediatric, obstetric, gynecological, and geriatric
  • Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
  • Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.

Medical Receptionist / Medical Assistant / Medical Billing & Coding

Renaissance Women's Healthcare P.A.
09.2017 - 12.2020
  • Successfully trained new staff members and ensured smooth office operations.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Correctly coded and billed medical claims for various hospital and nursing facilities.
  • Reduced claim denials through meticulous verification of patient eligibility and coverage benefits prior to claim submission.

Medical Assistant

Dr. Parul S. Desai (Ophthalmology & Retinal Specialty)
06.2017 - 08.2017
  • Conducted patient vitals and performed various eye exams
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Provided assistance during minor eye procedures, prioritizing patient comfort and care.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.

Medical Assistant

McAllen Primary Care Clinic
02.2017 - 05.2017
  • Collected patient vitals/history and provided hands-on experience with various medical procedures
  • Executed medical record management and performed phlebotomy and EKGs.
  • Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Prepared and administered medications to alleviate patient symptoms.

Education

Bachelor of Science - Forensic Psychology

Southern New Hampshire University
Manchester, NH
09.2024

National Certification & Registration for Medical Assistant -

South Texas Vocational Technical Institute (STVT)
McAllen, TX
05.2017

High School Diploma -

Edinburg High School
Edinburg, TX
06.2016

Skills

  • Proficient in Medical Manager software EMR / EHR
  • Adaptability in Fast-Paced Environments
  • Patient Scheduling
  • Insurance Verification
  • Medical terminology knowledge
  • Vital Sign Monitoring
  • Clinical Documentation
  • Phlebotomy
  • Procedure Assistance
  • CPR Certified
  • Immunization Administration
  • Medical Records Management

References

Available upon request

Certification

  • Social and Behavioral Research - CITI Program February 2024
  • ImmTrac Certification - Texas Health & Human Services - December 2021
  • NCRMA - National Association for Healthcare Professionals - May 2017
  • CPR Certification - May 2017
  • BLS Certification - May 2017

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Japanese
Limited Working

Timeline

Medical Assistant /Medical Scribe

Dr. Florencia Perez & Associates
12.2020 - 03.2021

Medical Receptionist / Medical Assistant / Medical Billing & Coding

Renaissance Women's Healthcare P.A.
09.2017 - 12.2020

Medical Assistant

Dr. Parul S. Desai (Ophthalmology & Retinal Specialty)
06.2017 - 08.2017

Medical Assistant

McAllen Primary Care Clinic
02.2017 - 05.2017

Bachelor of Science - Forensic Psychology

Southern New Hampshire University

National Certification & Registration for Medical Assistant -

South Texas Vocational Technical Institute (STVT)

High School Diploma -

Edinburg High School
Melody Cortez