Melody Cortez
Edinburg,TX
Summary
My career objective is to serve as a forensic psychologist, leveraging my comprehensive understanding of psychology to support criminal investigations and legal processes. I am deeply committed to employing psychological principles to gain insights into criminal behavior and make meaningful contributions to the administration of justice. I am confident that my adept analytical abilities and compassionate disposition are well-suited to the demands of this profession, as I am resolute in delivering precise evaluations and evidence-grounded suggestions to facilitate the resolution of legal matters.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant /Medical Scribe
Dr. Florencia Perez & Associates
12.2020 - Current
- Recorded and maintained patient vitals and EMR/Intergy records
- Obtained client medical history, medication information, symptoms, and allergies
- Handled providing of injections/vaccinations alongside wound care
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted in various ultrasound techniques
- Delivered quality care to patients of all ages, including pediatric, obstetric, gynecological, and geriatric
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
Medical Receptionist / Medical Assistant / Medical Billing & Coding
Renaissance Women's Healthcare P.A.
09.2017 - 12.2020
- Successfully trained new staff members and ensured smooth office operations.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Correctly coded and billed medical claims for various hospital and nursing facilities.
- Reduced claim denials through meticulous verification of patient eligibility and coverage benefits prior to claim submission.
Medical Assistant
Dr. Parul S. Desai (Ophthalmology & Retinal Specialty)
06.2017 - 08.2017
- Conducted patient vitals and performed various eye exams
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided assistance during minor eye procedures, prioritizing patient comfort and care.
- Performed medical records management, including filing, organizing and scanning documents.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Medical Assistant
McAllen Primary Care Clinic
02.2017 - 05.2017
- Collected patient vitals/history and provided hands-on experience with various medical procedures
- Executed medical record management and performed phlebotomy and EKGs.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared and administered medications to alleviate patient symptoms.
Education
Bachelor of Science - Forensic Psychology
Southern New Hampshire University
Manchester, NH09.2024
National Certification & Registration for Medical Assistant -
South Texas Vocational Technical Institute (STVT)
McAllen, TX05.2017
High School Diploma -
Edinburg High School
Edinburg, TX06.2016
Skills
- Proficient in Medical Manager software EMR / EHR
- Adaptability in Fast-Paced Environments
- Patient Scheduling
- Insurance Verification
- Medical terminology knowledge
- Vital Sign Monitoring
- Clinical Documentation
- Phlebotomy
- Procedure Assistance
- CPR Certified
- Immunization Administration
- Medical Records Management
References
Available upon request
Certification
- Social and Behavioral Research - CITI Program February 2024
- ImmTrac Certification - Texas Health & Human Services - December 2021
- NCRMA - National Association for Healthcare Professionals - May 2017
- CPR Certification - May 2017
- BLS Certification - May 2017
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Japanese
Limited Working
Timeline
Medical Assistant /Medical Scribe
Dr. Florencia Perez & Associates
12.2020 - Current
Medical Receptionist / Medical Assistant / Medical Billing & Coding
Renaissance Women's Healthcare P.A.
09.2017 - 12.2020
Medical Assistant
Dr. Parul S. Desai (Ophthalmology & Retinal Specialty)
06.2017 - 08.2017
Medical Assistant
McAllen Primary Care Clinic
02.2017 - 05.2017
Bachelor of Science - Forensic Psychology
Southern New Hampshire University
National Certification & Registration for Medical Assistant -
South Texas Vocational Technical Institute (STVT)
High School Diploma -
Edinburg High School
- Social and Behavioral Research - CITI Program February 2024
- ImmTrac Certification - Texas Health & Human Services - December 2021
- NCRMA - National Association for Healthcare Professionals - May 2017
- CPR Certification - May 2017
- BLS Certification - May 2017
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