Melody Crisostomo
Woodstock,GA
Summary
Successful Front of House Team Member with extensive restaurant experience. Flexes easily between different positions to meet demand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
3
3
Languages
Work History
Back of House Team Member
Chick-Fil-A Dwarf House
01.2024 - Current
- Assisted in setting up and breaking down kitchen stations.
- Maintained composure and work quality while under stress.
- Streamlined kitchen operations with effective communication and collaboration among team members.
Trainer
Chick-Fil-A Dwarf House
11.2023 - Current
- Provided coaching and mentoring to employees.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Delivered instructional presentations on equipment use, focusing on efficiency and safety.
Front of House Team Member
Chick-Fil-A Dwarf House
09.2021 - Current
- Collaborated with kitchen staff to ensure accurate and timely delivery of food orders, reducing wait times for customers.
- Utilized POS system to receive and process food and beverage orders.
- Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
Receptionist
Copacabana Brazilian Salon
06.2021 - 08.2021
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Assisted with onboarding new clients and securing paperwork completion.
Education
High School Diploma -
River Ridge High School
Woodstock, GA05.2024
No Degree - Dual Enrollment
Kennesaw State University
Kennesaw, GA05.2024
Skills
- Order taking
- Table Bussing
- Greeting and Seating Clients
- Call Answering and Routing
- Customer Service and Relations
- Menu presentation
Extracurriculars
- Leader in Youth Band at Church - sings and plays 7 instruments
- Member of 412: A leadership program at church
- Streetreach Site Pastor : An outreach program at church
- Youth Leader: Helps out with the elementary and middle school programs at church
Languages
Portuguese
Native or Bilingual
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Back of House Team Member
Chick-Fil-A Dwarf House
01.2024 - Current
Trainer
Chick-Fil-A Dwarf House
11.2023 - Current
Front of House Team Member
Chick-Fil-A Dwarf House
09.2021 - Current
Receptionist
Copacabana Brazilian Salon
06.2021 - 08.2021
High School Diploma -
River Ridge High School
No Degree - Dual Enrollment
Kennesaw State University