Melody Daria
Greeley,CO
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at Kroger. Known for enhancing customer experiences through effective assistance and problem-solving. Bilingual in Spanish, I consistently foster a welcoming environment, ensuring satisfaction and loyalty while maintaining a professional appearance.
Overview
2
2
years of professional experience
Work History
Courtesy Clerk
Kroger
10.2023 - Current
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Improved customer experience by offering assistance with locating products throughout the store when needed.
- Assisted customers with large purchases by carrying items to vehicles.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Collaborated with team members to maintain a well-organized and efficient work area.
- Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.
- Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Sought ways to improve processes and services provided.
Education
High School Diploma -
Greeley West Highschool
Greeley, CO05-2025
Skills
- Positive attitude
- Strong work ethic
- Customer service
- Outgoing and friendly
- Customer assistance
- Patience and tolerance
- Professional appearance
- Spanish fluency
Languages
Spanish
Native or Bilingual
Interests
- Reading
- Personal Development and Self-Improvement
Timeline
Courtesy Clerk
Kroger
10.2023 - Current
High School Diploma -
Greeley West Highschool
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