Melody De Souza
Health First Viera Hospital
Cocoa,FL
14
years of professional experience
Results-driven nursing professional with extensive experience in managing presurgical evaluation processes. Recognized for implementing quality improvement strategies and fostering collaboration among multidisciplinary teams to ensure high standards of patient care and safety.
Work History
Interim Charge Nurse, BSN
1 Year 9 Months- Managed a centralized presurgical evaluation department, ensuring effective collaboration among 25 associates to optimize patient care across various surgical facilities.
- Achieved effective communication of organizational updates through daily department huddles. Promptly addressed clinical concerns by escalating them to relevant teams. Enhanced patient readiness activities and optimized workflow alignment across facilities.
- Implemented strategies to streamline presurgical evaluation workflows, fostering improved communication among presurgical evaluation staff, anesthesia providers, physician offices, and perioperative teams.
- Served as a liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.
- Managed staffing schedules, ensuring adequate coverage while minimizing overtime expenses.
- Engaged with surgical services leadership on strategic initiatives, including the development of screening checklists and the optimization of preoperative workflows.
- Assisted staff in understanding documentation standards and expectations for Epic workflows. Supported teams in preparing for procedural readiness and meeting annual competency requirements. Provided updates on regulatory requirements and organizational changes to enhance staff knowledge.
- Identified patient safety risks and escalated operational concerns involving incarcerated patients, anesthesia review workflows, communication gaps, and scheduling processes to departmental leadership.
Lead Presurgical Evaluation Nurse, Surgery
12 Years 3 Months- Engaged with surgical team to streamline processes and maintain strict adherence to safety regulations.
- Improved patient outcomes by consistently providing high-quality preoperative, and postoperative nursing care.
- Managed approximately 30 incoming calls, emails and faxes from customers.
- Provided compassionate emotional support to patients and families throughout the surgical experience, easing anxieties and promoting trust in healthcare providers.
- Executed quality assurance audits aimed at maintaining regulatory compliance and improving care delivery processes.
- Evaluated patient histories, complaints, and current symptoms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Education
Bachelor of Science - Nursing Leadership And Management
Associate of Science - Nursing
Skills
Team leadership
Decision-making
Process evaluation
Patient care standards
Issue resolution
Personal integrity
Staff scheduling
Quality improvement
EMR systems
Training and development
Staff education and training
Patient care assessment
Timeline
Interim Charge Nurse, BSN
Health First Viera Hospital
10.2024 - CurrentRead More
Lead Presurgical Evaluation Nurse, Surgery
Health First Viera Hospital
07.2012 - 10.2024Read More
Western Governors University
Bachelor of Science from Nursing Leadership And Management
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Eastern Florida State College
Associate of Science from Nursing
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