Melody Dickey
Hastings,PA
Summary
Experienced relationship banker with a proven track record of providing excellent customer service, managing banking operations, and following policy. Proficient proficient in data analysis, financial tracking, and bookkeeping. Skilled in communication and problem-solving.
Overview
5
5
years of professional experience
Work History
Relationship Banker
First National Bank
Northern Cambria, Pennsylvania
05.2026 - 08.2026
Making deposits/withdrawals
Opening new accounts
Ordering debit cards/ checks
Processing the night deposits
Accepting loan payments
Consumer Lending
M&T Bank
03.2025 - 05.2026
- Licensed Notary, uploading loan documents, overlooking credit reports, analyzing tax worksheets, credit inquiry removals, Oversaw submission of subordinations to ensure compliance with lender requirements..
- Reviewed credit reports, income documents, and collateral details for lending decisions.
- Gathered borrower information and prepared complete files for underwriting review.
- Licensed Notary, uploading loan documents, overlooking credit reports, analyzing tax worksheets, credit inquiry removals, overview/submitting subordinations.
Relationship Banker/ Head Teller
First National Bank
07.2024 - 12.2024
- Built customer relationships at First National Bank branch through personalized service.
- Assisted customers with checking, savings, and certificate of deposit products.
- Opened deposit accounts and maintained client records using bank systems.
- Daily customer transactions, vault cash order, auditing teller drawers & vault, and phone interaction with customers.
Customer Service Representative
PennCrest Bank
Patton, Pennsylvania
10.2021 - 02.2023
- Opening new accounts
- Deposits/withdrawals
- Daily file maintenance
- Night deposits
- Balancing the vault
Education
High School Diploma -
Northern Cambria High School
Northern Cambria, PASkills
- New account opening
- Loan application review
- Loan payment processing
- Credit report analysis
- Teller reconciliation
- Cash management
- Teller reconciliation
- Attention to detail
- Effective communication
- Problem solving
- Customer service focus
- Customer service focus
VOLUNTEERING
Barr Watkins Soccer Association, Treasurer, 2022-04, Present
Timeline
Relationship Banker
First National Bank
05.2026 - 08.2026
Consumer Lending
M&T Bank
03.2025 - 05.2026
Relationship Banker/ Head Teller
First National Bank
07.2024 - 12.2024
Customer Service Representative
PennCrest Bank
10.2021 - 02.2023
High School Diploma -
Northern Cambria High School