Melody Estay
755 Groveton Ave.,CA
Summary
Pursued diverse employment opportunities to enhance professional growth and future prospects.
Overview
11
11
years of professional experience
Work History
Manager
In N Out Burgers
09.2017 - Current
- Led team of 20+ in daily operational management and customer service excellence.
- Implemented training activities in meetings to enhance staff performance and service efficiency.
- Streamlined inventory management processes, reducing waste and improving stock accuracy.
- Ensured compliance with health and safety regulations, maintaining high standards across all locations.
- Developed strategies to optimize labor costs while maximizing service quality during peak hours.
- Analyzed customer feedback data to identify areas for improvement in service delivery.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Cashier
BONDED CLEANERS
07.2015 - 08.2017
- Manager/Cashier
- Provide customer service
- Manage customer orders
- Maintain professional work environment.
- Team bonding exercises
- Create schedule
Education
CHAFFEY COLLEGE
RANCHO CUCAMONGA, CA01.2022
HIGH SCHOOL DIPLOMA - undefined
SAN DIMAS HIGH SCHOOL
SAN DIMAS, CA01.2015
Skills
- Demonstrated consistent punctuality in all professional commitments
- Demonstrated accountability and dependability in all assigned tasks
- Demonstrated diligence and productivity in all assigned tasks
- Demonstrated adaptability and responsiveness in dynamic environments
- Assessed and resolved complex issues to drive project success
- Committed to delivering high-quality results in all tasks undertaken
Timeline
Manager
In N Out Burgers
09.2017 - Current
Cashier
BONDED CLEANERS
07.2015 - 08.2017
HIGH SCHOOL DIPLOMA - undefined
SAN DIMAS HIGH SCHOOL
CHAFFEY COLLEGE