Mickey Shirley
Cumming,GA
Summary
Dedicated and reliable driver with a clean driving record and exceptional customer service skills. Proven success at Grogan Disposable Company, delivering on time while navigating complex routes. Expert in safe driving practices and problem-solving, ensuring compliance with regulations and fostering strong customer relationships. Committed to vehicle maintenance and operational excellence.
Overview
19
19
years of professional experience
1
1
Certification
Work History
CONCRETE MIXER DRIVER
Gdc
Dawsonville, GA
- Consistently provided courteous and professional service while adhering to company policies and procedures.
- Communicated effectively with dispatch regarding routes, schedules, delays.
- Utilized problem solving skills when faced with challenging situations related to route navigation or customer requests.
- Ensured accurate completion of paperwork associated with deliveries including invoices and manifests.
- Efficiently operated concrete mixer truck to deliver concrete to job sites in a timely manner.
- Successfully navigated through congested traffic areas while maintaining safe operation of vehicle at all times.
- Demonstrated excellent customer service skills while interacting with customers on the job site.
- Developed strong working relationships with customers by providing superior customer service.
- Performed pre-trip inspections on equipment daily according to company policy.
- Regularly consulted maps and GPS systems in order to determine best routes for deliveries.
- Assisted with maintenance duties such as cleaning interior, exterior of truck, checking oil, fluid levels.
- Responsibly disposed of waste materials in accordance with local environmental regulations.
- Inspected tools and equipment before use in order to ensure they were functioning properly.
- Monitored fluid levels and tire pressure; reported any issues or deficiencies immediately.
DRIVER FRONT END GARBAGE TRUCK
Grogan disposable company
Cumming, GA
03.2023 - 04.2025
- Maintained clean driving record and obeyed traffic laws and regulations.
- Provided excellent customer service throughout delivery process.
- Maintained a clean driving record with no violations or citations on file.
- Completed daily routes in accordance with customer delivery expectations.
- Demonstrated knowledge of local roads, traffic laws and regulations.
- Utilized GPS devices and route tracking systems to locate optimal driving paths and avoid traffic.
- Performed routine maintenance on vehicles to promote longevity and prevent breakdowns.
- Applied problem-solving skills to address customer complaints and issues.
- Followed company procedures for tracking deliveries accurately and timely.
- Conducted vehicle inspections before and after trips.
Concrete Truck Driver and Trainer
Thomas Concrete
Cumming, GA
06.2013 - 08.2017
- Operated concrete truck to deliver materials safely and efficiently.
- Conducted pre-trip inspections to ensure vehicle compliance with safety regulations.
- Collaborated with site personnel to coordinate delivery schedules and optimize workflow.
- Maintained accurate records of deliveries and material usage for inventory management.
- Assisted in training new drivers on operational procedures and safety protocols.
- Adhered strictly to all traffic laws and company policies during transport operations.
- Contributed to the company''s reputation for excellent service by consistently providing prompt deliveries within specified timeframes.
- Performed thorough pre-and post-trip inspections of the vehicle, ensuring proper maintenance and reducing breakdowns.
- Consistently met or exceeded company expectations for productivity and customer satisfaction in the delivery of ready-mix concrete products.
- Conducted regular safety checks of the truck''s mechanical systems, preventing potential hazards related to equipment malfunctions.
- Completed accurate documentation of delivery tickets, client signatures, and mileage logs for record-keeping purposes.
- Followed strict safety protocols when working around heavy machinery or handling hazardous materials like cement dust or wet concrete.
- Developed strong relationships with customers through punctual deliveries and consistent professionalism in interactions.
- Assisted in pouring concrete at job sites, facilitating smooth workflow between truck drivers and construction crews.
- Trained new drivers on basic tasks and company safety regulations.
- Truck maintenance
- Maintained safety and efficiency with proper handling of tools, equipment and product.
- Troubleshooting and repairs
- Valid State driver's license
Roll Off Truck Driver
Double D Roll Off
Cumming, GA
03.2006 - 05.2013
- Operated roll-off truck, adhering to safety regulations and protocols.
- Conducted routine inspections to ensure vehicle safety and functionality.
- Loaded and unloaded containers efficiently while maintaining compliance with local regulations.
- Communicated with dispatch to coordinate pick-up and drop-off schedules effectively.
- Maintained accurate records of deliveries, including logs and service reports.
- Operated roll-off truck to transport waste materials efficiently and safely.
- Conducted daily vehicle inspections to ensure compliance with safety regulations.
- Maintained accurate logs of loads transported, ensuring accountability and transparency.
- Collaborated with dispatch team to optimize route planning for timely pickups.
- Provided exceptional customer service during on-site interactions with clients.
- Implemented best practices for load securing, reducing potential hazards during transport.
- Monitored vehicle performance and reported maintenance needs proactively to prevent downtime.
- Ensured accurate billing by carefully recording job details such as mileage, hours worked, and material weight.
- Implemented waste disposal best practices for environmental sustainability and compliance with industry standards.
- Enhanced operational efficiency by performing thorough pre-trip and post-trip inspections of the vehicle.
- Skillfully maneuvered roll-off truck in tight spaces, preventing property damage and maintaining a clean driving record.
- Contributed to team success by collaborating effectively with dispatchers, mechanics, and other drivers.
- Maintained a positive company image with professional appearance, strong work ethic, and excellent customer service skills.
- Improved customer satisfaction by consistently delivering safe and timely roll-off truck services.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Inspected load security and checked for damages.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
Education
GED -
Forsyth Central high School
CummingSkills
Maintained valid driver's license to ensure compliance with transportation regulations
Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams
Demonstrated consistent punctuality in all professional commitments
Implemented safe driving practices to enhance road safety and reduce accidents
Demonstrated consistent punctuality and reliability in all professional commitments
Maintained impeccable driving record, ensuring adherence to all traffic regulations
Certification
Class b CDL
Timeline
DRIVER FRONT END GARBAGE TRUCK
Grogan disposable company
03.2023 - 04.2025
Concrete Truck Driver and Trainer
Thomas Concrete
06.2013 - 08.2017
Roll Off Truck Driver
Double D Roll Off
03.2006 - 05.2013
CONCRETE MIXER DRIVER
Gdc
GED -
Forsyth Central high School