Melody Garcia
Fontana,CA
Summary
With 10 years of experience as a receptionist at AM Logistics, I have honed excellent communication, organizational, and multitasking skills. Proven ability to handle diverse administrative responsibilities. Eager to leverage my customer service expertise and administrative proficiency to contribute positively to a dynamic retail team. A detail-oriented team player with a passion for delivering exceptional customer experiences and driving operational efficiency in a retail setting.
Overview
12
12
years of professional experience
Work History
Receptionist
AM Logistics
Mira Loma, CA
07.2006 - 09.2016
- Answered and directed calls, managed faxing and email communications
- Maintained business office inventory and equipment by checking stock for needed supplies.
- Assisted with accounts receivable/payable activities such as invoicing (quickbooks), collections, deposits and payroll (paychex)
- Processed payments and updated accounts to reflect balance changes.
- Performed bookkeeping and accounting consulting services.
- Answered questions from customers regarding their billing or payment status.
- Calculated and produced checks for utilities, taxes and other operational payments.
Sales representative
MJM Designer Shoes
01.2005 - 07.2006
- Greeted customers to determine wants or needs.
- Stocked shelves with merchandise when needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
Dental Assistant -
Everest College
Ontario, CA06-2008
High School Diploma -
Kaiser High School
Fontana, CA06-2005
Skills
- Bilingual Fluent English and Spanish
- Typing Skills
- Data entry
- Communication
- Customer service
- Multitasking
- Adaptability
- Bookkeeping
- Documentation and Reporting
- Organization Skills
- Filing Experience
- Microsoft Office (Word, Excel)
- Multi-Line Phone Systems
- Quickbooks
- Cash Register Operation
- Store Organization
Timeline
Receptionist
AM Logistics
07.2006 - 09.2016
Sales representative
MJM Designer Shoes
01.2005 - 07.2006
Dental Assistant -
Everest College
High School Diploma -
Kaiser High School
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