Melody Granger

• Manage appointment scheduling and patient records using electronic health record systems.
• Provide administrative support to 5 offices including answering main phone lines for all locations and dental specialties, providing exceptional patient care, communicating to Practice Manager, Team Leaders, Clinical Staff (Assistants and Hygienists), and 13 Doctors to ensure every aspect of the business (Sales calls, Dr Credentialing, Claims, Dental Labs, Oral Surgeon Referrals) and patients are addressed in a knowledgeable, timely and professional manner.
• Coordinate patient communications to ensure clarity regarding treatment plans, insurance and billing processes
• Assist in training new employees with an optimism and understanding of the overwhelming amount of knowledge they are learning and skills they are implementing.
• Attend and engage in staff meetings, trainings, and annual conferences.

Contracted Project:

Westlake Chemical Polyethylene Plant

• Over a one year period, the main objective was to create efficient and organized workspaces for each individual in each team's department - engineers, supervisors, operators and maintenance - by improving performance, increasing focus and productivity, improving information accessibility, task prioritization, work order flow and ease of documentation completion. Results included less work piling up and better work/life balance.
• Implemented safe practices and effectively communicated in a respectful and professional manner with each associate.

National Contract with Relocation Company (Home Sweet Home)

Regional Contractor traveling 1.5 hr radius

• Partnered with relocation company to streamline corporate transferees' belongings, reduce moving costs; streamline and prepare home to sell to help client purchase next home and to prevent corporate home purchasing policy taking effect. Enabled upper level regional and district management, supervisors, engineers, and transferees to minimize stress and prioritize career. I get them settled into new home by unpacking and setting up spaces so they can settle in and enjoy new town.
• Prepared cost savings reports, documentation with photos and lists, charity donation receipts; communicated with transferree to schedule services based on realtor on-market dates, moving trucks, and delivery dates.

Private Clientele:

• Led, coached, transformed residential clients - achieving their desired results through a customized organized process, analyzing and problem solving along the way. Provided documentation of progress, next steps, and successful goal achievement. Utilized handy skills to adjust, build, design organizational systems. They love walking into a productive, calm space again!
• Streamline and systemize spaces to create higher efficiency in accomplishing tasks; multitasking; effectively prioritizing; reduce stress, distractions and overwhelm. Creating check lists for repetitive tasks and building routines that are effective for the way they work and think.

• Recognition of Sales Associate of the Month (3x) for consistently delivering top sales performance
• Opened and closed location, delivered daily reports to headquarters, and monitored shift changes to uphold successful operations strategies and maximize business success.
• Successfully accomplished multiple tasks within established timeframes while prepping team for upcoming sales events through delegation of tasks and effective coordination.
• Provided training for new associates on various aspects such as processes, documentation, prioritizing duties and software systems.
• Ensured efficient breakdown and setup of equipment required for merchandising. Creative and decorating fun!

Contracted Project:

Westlake Chemical Polyethylene Plant

• Over a one year period, the main objective was to create efficient and organized workspaces for each individual in each team's department - engineers, supervisors, operators and maintenance - by improving performance, increasing focus and productivity, improving information accessibility, task prioritization, work order flow and ease of documentation completion. Results included less work piling up and better work/life balance.
• Implemented safe practices and effectively communicated in a respectful and professional manner with each associate.

National Contract with Relocation Company (Home Sweet Home)

Regional Contractor traveling 1.5 hr radius

• Partnered with relocation company to streamline corporate transferees' belongings, reduce moving costs; streamline and prepare home to sell to help client purchase next home and to prevent corporate home purchasing policy taking effect. Enabled upper level regional and district management, supervisors, engineers, and transferees to minimize stress and prioritize career. I get them settled into new home by unpacking and setting up spaces so they can settle in and enjoy new town.
• Prepared cost savings reports, documentation with photos and lists, charity donation receipts; communicated with transferree to schedule services based on realtor on-market dates, moving trucks, and delivery dates.

Private Clientele:

• Led, coached, transformed residential clients - achieving their desired results through a customized organized process, analyzing and problem solving along the way. Provided documentation of progress, next steps, and successful goal achievement. Utilized handy skills to adjust, build, design organizational systems. They love walking into a productive, calm space again!
• Streamline and systemize spaces to create higher efficiency in accomplishing tasks; multitasking; effectively prioritizing; reduce stress, distractions and overwhelm. Creating check lists for repetitive tasks and building routines that are effective for the way they work and think.