Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Insurance Specialist
Cretcher Lynch & Co.
Kansas City, MO
01.1999 - 11.1999
Maintained accurate records of all transactions related to insurance policies.
Reviewed insurance policies to ensure compliance with existing regulations.
Conducted periodic audits of policy documents to ensure accuracy of information maintained.
Responded promptly to customer inquiries about their policies and provided timely updates as needed.
Ensured that customer data was kept confidential at all times in accordance with applicable laws and regulations.
Evaluated customer applications and determined eligibility for coverage based on established criteria.
Insurance Customer Service Representative
Fidelity and Deposit of Kansas City
Overland Park, KS
02.1998 - 12.1998
Assisted in resolving customer complaints related to the issuance of permits or zoning variances by providing guidance on relevant regulations and procedures.
Monitored the timely completion of all necessary permits and inspections as required by local building codes prior to beginning any new construction project.
Reviewed and processed applications for permits, licenses, and documents in accordance with city ordinances.
Reviewed applications for permits related to construction projects near protected lands.
Drafted correspondence and documents such as notices, letters, memos, contracts. pertaining to permits.
Reviewed and updated existing permits to ensure compliance with local regulations.
Reviewed building permits applications to determine if they comply with local zoning ordinances and land use regulations.
Education
Mind Body Transformational Psychology Degree Specializing In Hypnotherapy - Hypnotherapy
Southwest Institute of Healing Arts
Tempe, AZ
05-2015
Skills
Customer Service
Customer follow-up
Regulatory compliance understanding
Documentation abilities
Policy Renewals
Email Marketing
Certification
Clinical Hypnotherapist Certificate
Affiliations
Mother of two adult children and Grandma to one grandson
Wife of 30 years
Owner of Mind Body Soul Connection LLC
Timeline
Insurance Specialist
Cretcher Lynch & Co.
01.1999 - 11.1999
Insurance Customer Service Representative
Fidelity and Deposit of Kansas City
02.1998 - 12.1998
Mind Body Transformational Psychology Degree Specializing In Hypnotherapy - Hypnotherapy