Terronnie Jackson
Dallas,TX
Summary
To obtain a position where there is room for advancement and I can also utilize my experience to promote growth.
Overview
9
9
years of professional experience
Work History
Insurance Specialist
RemX Specialty Staffing
05.2022 - 08.2023
- Reach out to Doctors offices and Insurance providers to collect and confirm patient insurance coverage information.
- Maintain a high level of industry expertise through continuous professional development courses and certifications in the field of insurance specialty.
Companion/Caregiver
Apple Grove Alzheimer's & Dementia Residence
01.2021 - 01.2022
- Feed and bathe elderly patients
- Enhance client well-being by providing companionship and engaging in meaningful conversations.
- Assist clients with personal grooming tasks, preserving dignity and self-esteem.
Cashier
Arby's
03.2018 - 12.2020
- Deliver exceptional service to customers along with their food
- Improve transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Answer incoming calls and questions of guests
- Receive guest orders and provide the total
- Count the money prior shift and post shift.
- Enhance customer satisfaction by providing efficient and accurate cash transactions.
Clerical
Gateway Christian School
08.2014 - 05.2017
- Check in students when they come in for class material
- Collect payments for students monthly tuition and provide receipts.
- Complete clerical tasks such as filing, copying, and distributing mail.
- Maintain and update office records, both digital and physical.
- Welcome office visitors and alerted staff to arrivals of scheduled appointments.
Education
High school -
Gateway Christian School
Memphis, TN05.2017
Skills
- Cashier (4 years)
- Customer Service (3 years)
- Team Member (5 years)
- Food Prep (2 years)
- Clerical (4 years)
- Warehouse Associate (2 years)
- Shipping and Receiving (2 years)
- Picker Packer (2 years)
- Communications
- Food Service (4 years)
- Fast Food (4 years)
- Clerical
- Data Entry
- Front Desk Operations (2 years)
- General Labor
- Sales
- Inventory
- Cash Handling
- Retail
- Communications (5 years)
- Typing
- Microsoft Word
- Microsoft Outlook
- Salesforce
- Document management (4 years)
- Medical Records
- Patient Care
- Administrative Experience
- Caregiving
- Meal Preparation
- Medical receptionist (1 year)
- Dementia Care
- Alzheimer's Care
- Insurance Verification
- Documentation Abilities
- Customer Service
- Product Knowledge
- Attention to Detail
- Client Relations
- New Client Acquisition
- Upselling
- HIPAA Compliance
- Policyholder Communication
- Policy Changes
- Critical Thinking
- Call Center Customer Service
Personal Information
Relocation: Dallas, TX
Timeline
Insurance Specialist
RemX Specialty Staffing
05.2022 - 08.2023
Companion/Caregiver
Apple Grove Alzheimer's & Dementia Residence
01.2021 - 01.2022
Cashier
Arby's
03.2018 - 12.2020
Clerical
Gateway Christian School
08.2014 - 05.2017
High school -
Gateway Christian School
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