Jonathan Bressette
Mechanicville,NY
Summary
Highly skilled retail supervisor with four years of experience supervising, scheduling, and directing employees. Resourceful specialist knowledgeable in proper procedures and employees satisfaction. Track record of boosting efficiency, sales numbers and time management. Focused on monitoring safety in busy and potentially hazardous environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Petco
Clifton Park
10.2022 - 08.2024
- Creating shelf planograms daily, in accordance to sales representatives.
- Bosting sales numbers 30% for monthly subscriptions after hire.
- Conducting closing and opening as lead supervisor.
- Unloading weekly trucks while conducting customer service while managing my time.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Trained new employees and delegated daily tasks and responsibilities.
- Conducted routine inspections for animals to check quality and compliance with established specifications.
- Delivered successful training to more than five employees during tenure, educating on successful work processes and productivity strategies.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Completed cash and credit card transactions accurately using POS software.
- Analyzed sales figures and identified areas for improvement.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Window and Blinds Specialists
Lowes Home Improvment
790 Loudon Rd, Latham, NY 12110
11.2021 - 08.2022
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Followed all company policies and procedures to deliver quality work.
- Assisted with staff training to enforce quality, safety and sanitation guidelines.
- Created and delivered presentations to internal and external stakeholders to showcase work.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Creating customer orders based on cliets recommendations and overall style.
Retail Sales Associate/Cashier
Hannaford
Latham
10.2020 - 08.2022
- Being head cashier before stepping up as shift manager after one year of growth.
- Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
- Assisted customers by answering questions and fulfilling requests.
- Helped customers complete purchases, locate items, and join reward programs.
- Collaborated with sales floor maintenance personnel to quickly address health and sanitation issues.
- Provided warranty information to customers purchasing covered items and services.
- Operated POS terminals and cash drawer balancing.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
CTE BOCES
Saratoga Springs, NY06.2022
Ged -
Waterford-Halfmoon Junior-Senior High School
Waterford, NY06.2022
Skills
- Cleaning (5 years)
- Cashier (4 years)
- Customer service (4 years)
- Food service (2 years)
- Retail sales (4 years)
- Sales (4 years)
- Manual labor ( 3 years)
- Cooking
- Restaurant experience
- Construction (3 years)
- Maintenance
- Carpentry (2 years)
- Shift management (4 years)
- Cash handling (4 years)
- Frame carpentry
- Forklift
- Materials handling
- Hand tools
- Masonry
- Woodworking
Accomplishments
- Graduated with high honors in both trade and high school.
- Valenvitorian in Saratoga Boces in construction
Certification
- OSHA 10, 01/01/21, Present
- Driver's License (with no accidents)
- CPR and AED
- NCCER
Additional Information
I'm very interested in the construction and designs trade. I am willing to be trained in other fields of construction if the option is available. Currently, I have two years of construction under my belt along with my OSHA Licenses. I'm a hard heavy lifting worker that is able to put in the work if given the chance by an employer.
Timeline
Shift Supervisor
Petco
10.2022 - 08.2024
Window and Blinds Specialists
Lowes Home Improvment
11.2021 - 08.2022
Retail Sales Associate/Cashier
Hannaford
10.2020 - 08.2022
CTE BOCES
Ged -
Waterford-Halfmoon Junior-Senior High School