Melody Jackson-Smith
Warren,MI
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
RN Supervisor
Behavioral Center Of Michigan
05.2022 - Current
- Enforced nursing practice standards and recommended unit and institution policies and procedures to boost medical care quality.
- Developed and distributed nursing assignments for unit employees that outlined individual and group tasks.
- Reviewed staffing patterns, quantities and nursing units' census to meet resident needs and budgetary controls.
- Inventoried medications, supplies and equipment and distributed stock to patients.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
RN, Transfers
Ascension St. John Hospital
04.2019 - Current
- Telemedicine & Transfer Center
- Serves as a patient navigator throughout the continuum of care
- Functions as a liaison for management staff, administration, physicians, managed care companies, community organizations, and other customers
- Coordinates efforts for treatment and promotes quality improvement and educational efforts
- Compiles data, tracks outcomes, and makes recommendations for process improvement
- Provides referrals/support for follow-up care for patients who are uninsured or underinsured.
RN-Behavioral Health
Behavioral Center of Michigan
10.2019 - 05.2022
- Create individualized, patient-centered treatment plans based on the special needs of each patient in a safe and supportive environment.
- Provide appropriate levels of care for individuals to integrate into their everyday routine.
- Utilized multi-modal diagnostic tools to diagnose and treat 42 patients with memory difficulties and dementia.
- Developed successful discharge plans to help continuity of care upon patient release
- Facilitated group therapy sessions to provide additional support and guidance.
- Monitored primary care needs for patients to coordinate access to appropriate providers.
- Conducted therapy for mentally ill patients in group and individual settings to assist patients in achieving normalcy.
RN
Entech Medical Staffing
01.2020 - 06.2021
- Draws up vaccines according to manufacturer’s instructions and administers them using safe and proper techniques and a system of double checks to ensure accuracy
- Disposes of bio-hazardous waste in the appropriate and prescribed manner
- Maintains confidentiality at all times
- Monitors patients after vaccination to ensure no life threatening reactions are occurring; administers appropriate medical intervention as directed by protocols or other Medical authorities
- Assists clinical staff in the administration of the COVID vaccine to approved patients.
RN Physician Clinical Coordinator/Case Management Specialist
Ascension St. John Family Medical Center
02.2018 - 04.2019
- Manage and support six Attending Physicians and 12 Residents daily
- Maintain and adjust staffing matrix daily as charge nurse
- Ensure the clinic staffing meets the matrix requirements to maintain patient safety.
- Demonstrate strong working knowledge of creating care plans related to Chronic
- Provide staff education on current medical office procedures, available medical resources, and follow-up care.
- Provide hospital follow-up for inpatient and emergency discharge (ADT) and schedule appointments within 48-72 hours.
- Evaluated patient histories, complaints, and current symptoms
- Educated family members and caregivers on patient care instructions
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions
RN Triage
Harper Detroit Medical Center
01.2014 - 01.2017
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Readmission Reduction Programs (RRPs), Nurse Triage, health risk appraisals, physician referrals, class registration, and compliance counseling for identified high-risk patients
- Successfully managed a routine caseload of 20-30 cases for adult patients.
- Provide patient and family member education on current treatment plans, available hospital resources, and follow-up care.
- Obtained case history and gathered triage information to determine appropriate avenues for care
Charge Nurse
Harper Detroit Medical Center
01.2010 - 01.2013
- Assess/maintain hemodynamics of patients with Congestive Heart Failure, STEMI (ST-Elevation Myocardial Infarction), and NSTEMI.
- Maintain state and federal regulations, accreditation standards & compliance requirements pertaining to facility functions.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols
- Coordinated nursing care on the unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Conducted daily shift briefs to inform staff of changes in patient care assignments
- Collaborated with other healthcare professionals to provide quality patient care
- Supervised and managed daily scheduling, tasking, and administration
- Monitored nursing care, patient assessment processes, and treatment implementations
Correctional Nurse
Care One, INC
01.2010 - 01.2012
- Wayne County Jail, Macomb Correctional Facility, and Mound Correctional Facility provided nursing care, treatments, diagnostics, and preventive procedures.
- Complied with all security regulations within the prison system and administered care in the safest possible environment
- Stabilized prisoners suffering from falls, stab wounds, or other injuries prior to hospital transfer
- Treated a variety of illnesses affecting offenders in close quarters
- Performed mental health evaluations when warranted and recommended patients to therapists
- Administered different therapies and medications in line with physician orders and treatment plan
- Created and implemented care plans for prisoners suffering from chronic conditions
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans
- Advocated for and strived to protect the health, safety, and rights of the patient
- Facilitated therapeutic communication, conflict resolution, and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities
Charge Nurse
St. John Main Hospital and Medical Center
01.2007 - 01.2010
- Assess/maintain hemodynamics of patients with brain injuries, spinal damage, multiple sclerosis, motor neuron disease, meningitis, encephalitis, and Parkinson's disease.
- Maintain state and federal regulations, accreditation standards & compliance requirements pertaining to facility functions
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols
- Coordinated nursing care on the unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments
- Conducted daily shift briefs to inform staff of changes in patient care assignments
- Supervised and managed daily scheduling, tasking, and administration
- Collaborated with other healthcare professionals to provide quality patient care
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans
- Implemented quality patient care techniques to align with safety, health, and organizational regulations
- Developed and maintained close relationships with patients and families to facilitate smooth communications, provide encouragement, and build trust
- Supervised patient admissions and discharges from hospital to home care, rehabilitative facility, or self-care
- Worked with patients diagnosed with chronic obstructive pulmonary disease (COPD), asthma, congestive heart failure (CHF), cerebrovascular accidents (CVA), diabetes, or sepsis to assess needs and determine best options for care
- Cared for patients' wounds and changed dressings
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies
Education
Certified Case Management - Health & Human Services Case Management
Davenport University
Grand Rapids, MI08.2023
Bachelor of Science - Nursing
University of Phoenix
Tempe, AZ10.2009
Associate Degree in Nursing - Associate of Applied Science
Wayne County Community College
05.2007
Skills
- 16 years collaborating with physicians and other health care providers
- Independent action within professional preparation and legal limits to maintain order
- Maintain state and federal regulations, accreditation standards & compliance
- Shift communication between incoming and outgoing nursing staff
- Required documentation, participates in team building and quality improvement activities
- Ability to work under time and environmental pressures
- Demonstrate effective communication abilities to carry out patient care
- Conflict Resolution
- Decision Making
- Interdepartmental Functions Coordination
- Employee Work Scheduling
- Employee Supervision
Timeline
RN Supervisor
Behavioral Center Of Michigan
05.2022 - Current
RN
Entech Medical Staffing
01.2020 - 06.2021
RN-Behavioral Health
Behavioral Center of Michigan
10.2019 - 05.2022
RN, Transfers
Ascension St. John Hospital
04.2019 - Current
RN Physician Clinical Coordinator/Case Management Specialist
Ascension St. John Family Medical Center
02.2018 - 04.2019
RN Triage
Harper Detroit Medical Center
01.2014 - 01.2017
Charge Nurse
Harper Detroit Medical Center
01.2010 - 01.2013
Correctional Nurse
Care One, INC
01.2010 - 01.2012
Charge Nurse
St. John Main Hospital and Medical Center
01.2007 - 01.2010
Certified Case Management - Health & Human Services Case Management
Davenport University
Bachelor of Science - Nursing
University of Phoenix
Associate Degree in Nursing - Associate of Applied Science
Wayne County Community College
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