Melody Jackson-Smith
Warren,MI
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
RN Supervisor
Behavioral Center Of Michigan
Warren
05.2022 - Current
- Enforced nursing practice standards and recommended unit and institution policies and procedures to boost medical care quality.
- Developed and distributed nursing assignments for unit employees that outlined individual and group tasks.
- Reviewed staffing patterns, quantities and nursing units' census to meet resident needs and budgetary controls.
- Inventoried medications, supplies and equipment and distributed stock to patients.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
RN, Transfers
Ascension St. John Hospital
Michigan
04.2019 - Current
- Telemedicine & Transfer Center
- Serves as a patient navigator throughout the continuum of care
- Functions as a liaison for management staff, administration, physicians, managed care companies, community organizations, and other customers
- Coordinates efforts for treatment and promotes quality improvement and educational efforts
- Compiles data, tracks outcomes, and makes recommendations for process improvement
- Provides referrals/support for follow-up care for patients who are uninsured or underinsured.
RN-Behavioral Health
Behavioral Center of Michigan
Warren, MI
10.2019 - 05.2022
- Create individualized, patient-centered treatment plans based on the special needs of each patient in a safe and supportive environment.
- Provide appropriate levels of care for individuals to integrate into their everyday routine.
- Utilized multi-modal diagnostic tools to diagnose and treat 42 patients with memory difficulties and dementia.
- Developed successful discharge plans to help continuity of care upon patient release
- Facilitated group therapy sessions to provide additional support and guidance.
- Monitored primary care needs for patients to coordinate access to appropriate providers.
- Conducted therapy for mentally ill patients in group and individual settings to assist patients in achieving normalcy.
RN
Entech Medical Staffing
Michigan
01.2020 - 06.2021
- Draws up vaccines according to manufacturer’s instructions and administers them using safe and proper techniques and a system of double checks to ensure accuracy
- Disposes of bio-hazardous waste in the appropriate and prescribed manner
- Maintains confidentiality at all times
- Monitors patients after vaccination to ensure no life threatening reactions are occurring; administers appropriate medical intervention as directed by protocols or other Medical authorities
- Assists clinical staff in the administration of the COVID vaccine to approved patients.
RN Physician Clinical Coordinator/Case Management Specialist
Ascension St. John Family Medical Center
Saint Clair Shores
02.2018 - 04.2019
- Manage and support six Attending Physicians and 12 Residents daily
- Maintain and adjust staffing matrix daily as charge nurse
- Ensure the clinic staffing meets the matrix requirements to maintain patient safety.
- Demonstrate strong working knowledge of creating care plans related to Chronic
- Provide staff education on current medical office procedures, available medical resources, and follow-up care.
- Provide hospital follow-up for inpatient and emergency discharge (ADT) and schedule appointments within 48-72 hours.
- Evaluated patient histories, complaints, and current symptoms
- Educated family members and caregivers on patient care instructions
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions
RN Triage
Harper Detroit Medical Center
Detroit
01.2014 - 01.2017
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Readmission Reduction Programs (RRPs), Nurse Triage, health risk appraisals, physician referrals, class registration, and compliance counseling for identified high-risk patients
- Successfully managed a routine caseload of 20-30 cases for adult patients.
- Provide patient and family member education on current treatment plans, available hospital resources, and follow-up care.
- Obtained case history and gathered triage information to determine appropriate avenues for care
Charge Nurse
Harper Detroit Medical Center
Detroit
01.2010 - 01.2013
- Assess/maintain hemodynamics of patients with Congestive Heart Failure, STEMI (ST-Elevation Myocardial Infarction), and NSTEMI.
- Maintain state and federal regulations, accreditation standards & compliance requirements pertaining to facility functions.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols
- Coordinated nursing care on the unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Conducted daily shift briefs to inform staff of changes in patient care assignments
- Collaborated with other healthcare professionals to provide quality patient care
- Supervised and managed daily scheduling, tasking, and administration
- Monitored nursing care, patient assessment processes, and treatment implementations
Correctional Nurse
Care One, INC
Ypsilanti
01.2010 - 01.2012
- Wayne County Jail, Macomb Correctional Facility, and Mound Correctional Facility provided nursing care, treatments, diagnostics, and preventive procedures.
- Complied with all security regulations within the prison system and administered care in the safest possible environment
- Stabilized prisoners suffering from falls, stab wounds, or other injuries prior to hospital transfer
- Treated a variety of illnesses affecting offenders in close quarters
- Performed mental health evaluations when warranted and recommended patients to therapists
- Administered different therapies and medications in line with physician orders and treatment plan
- Created and implemented care plans for prisoners suffering from chronic conditions
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans
- Advocated for and strived to protect the health, safety, and rights of the patient
- Facilitated therapeutic communication, conflict resolution, and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities
Charge Nurse
St. John Main Hospital and Medical Center
Detroit
01.2007 - 01.2010
- Assess/maintain hemodynamics of patients with brain injuries, spinal damage, multiple sclerosis, motor neuron disease, meningitis, encephalitis, and Parkinson's disease.
- Maintain state and federal regulations, accreditation standards & compliance requirements pertaining to facility functions
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols
- Coordinated nursing care on the unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments
- Conducted daily shift briefs to inform staff of changes in patient care assignments
- Supervised and managed daily scheduling, tasking, and administration
- Collaborated with other healthcare professionals to provide quality patient care
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans
- Implemented quality patient care techniques to align with safety, health, and organizational regulations
- Developed and maintained close relationships with patients and families to facilitate smooth communications, provide encouragement, and build trust
- Supervised patient admissions and discharges from hospital to home care, rehabilitative facility, or self-care
- Worked with patients diagnosed with chronic obstructive pulmonary disease (COPD), asthma, congestive heart failure (CHF), cerebrovascular accidents (CVA), diabetes, or sepsis to assess needs and determine best options for care
- Cared for patients' wounds and changed dressings
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies
Education
Certified Case Management - Health & Human Services Case Management
Davenport University
Grand Rapids, MI08.2023
Bachelor of Science - Nursing
University of Phoenix
Tempe, AZ10.2009
Associate Degree in Nursing - Associate of Applied Science
Wayne County Community College
05.2007
Skills
- 16 years collaborating with physicians and other health care providers
- Independent action within professional preparation and legal limits to maintain order
- Maintain state and federal regulations, accreditation standards & compliance
- Shift communication between incoming and outgoing nursing staff
- Required documentation, participates in team building and quality improvement activities
- Ability to work under time and environmental pressures
- Demonstrate effective communication abilities to carry out patient care
- Conflict Resolution
- Decision Making
- Interdepartmental Functions Coordination
- Employee Work Scheduling
- Employee Supervision
Timeline
RN Supervisor
Behavioral Center Of Michigan
05.2022 - Current
RN
Entech Medical Staffing
01.2020 - 06.2021
RN-Behavioral Health
Behavioral Center of Michigan
10.2019 - 05.2022
RN, Transfers
Ascension St. John Hospital
04.2019 - Current
RN Physician Clinical Coordinator/Case Management Specialist
Ascension St. John Family Medical Center
02.2018 - 04.2019
RN Triage
Harper Detroit Medical Center
01.2014 - 01.2017
Charge Nurse
Harper Detroit Medical Center
01.2010 - 01.2013
Correctional Nurse
Care One, INC
01.2010 - 01.2012
Charge Nurse
St. John Main Hospital and Medical Center
01.2007 - 01.2010
Certified Case Management - Health & Human Services Case Management
Davenport University
Bachelor of Science - Nursing
University of Phoenix
Associate Degree in Nursing - Associate of Applied Science
Wayne County Community College