Melody Lagunas
Mannford,OK
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
14
14
years of professional experience
Work History
Paraprofessional
Keystone School
Sand Springs, OK
08.2024 - Current
- Maintained classroom organization, ensuring a safe and conducive atmosphere for all students.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Cashier/Bookkeeper
Cecil and Sons Discount Tires
Sand Springs, OK
01.2023 - 07.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced registers at end of shifts.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in inventory management by restocking merchandise and organizing displays.
- Trained new cashiers on register operations and customer service protocols.
Stay at Home Parent
Stay At Home Mom
Cleveland, OK
09.2018 - 01.2023
- Coordinated daily schedules, ensuring timely completion of activities and responsibilities.
- Developed and implemented educational activities to enhance children's learning experiences.
- Managed household budgets, optimizing resources for groceries and essential expenses.
- Fostered a nurturing environment, promoting emotional well-being and social skills development.
Surgical Financial Counselor
Eye Care Of Tulsa
Tulsa, OK
07.2017 - 09.2018
- Delivered financial counseling to patients, ensuring understanding of insurance benefits and payment options.
- Assisted in developing personalized financial plans to address patient needs and improve access to care.
- Coordinated with medical staff to streamline billing processes and enhance patient experience.
- Analyzed patient financial data to identify trends and recommend improvements in service offerings.
Store Manager
Cato Fashions
Coweta, OK
03.2017 - 07.2017
- Led daily operations to ensure optimal store performance and customer satisfaction.
- Managed inventory levels and developed replenishment strategies to minimize stockouts.
- Trained and mentored staff, fostering a collaborative team environment focused on service excellence.
- Analyzed sales data to identify trends and implement targeted marketing strategies for revenue growth.
Senior Manager
Cato Fashions
Sand Springs, OK
12.2015 - 03.2017
- Led cross-functional teams to enhance inventory management processes, reducing discrepancies.
- Developed and implemented strategic initiatives to improve customer engagement and retention rates.
- Analyzed sales data to identify trends, informing merchandising strategies and optimizing product placement.
- Mentored junior managers on best practices in operational efficiency and team leadership.
Assistant Manager
Check Into Cash
Enid, OK
08.2012 - 05.2014
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Generated repeat business through exceptional customer service.
Education
High School Diploma -
Enid High
Enid, OK05.1998
Cosmetology -
Enid Beauty College
Enid, OK06.2001
Skills
- Behavior management
- Effective communication
- Helping students with special needs
- Small group and individual assistance
- Teacher support
- Calm and patient demeanor
- Teacher assistance
- Schedule management
- CPR and first aid
Section name
receivable
Timeline
Paraprofessional
Keystone School
08.2024 - Current
Cashier/Bookkeeper
Cecil and Sons Discount Tires
01.2023 - 07.2024
Stay at Home Parent
Stay At Home Mom
09.2018 - 01.2023
Surgical Financial Counselor
Eye Care Of Tulsa
07.2017 - 09.2018
Store Manager
Cato Fashions
03.2017 - 07.2017
Senior Manager
Cato Fashions
12.2015 - 03.2017
Assistant Manager
Check Into Cash
08.2012 - 05.2014
High School Diploma -
Enid High
Cosmetology -
Enid Beauty College