Melody Lipscomb
Radford,VA
Summary
Dependable employee with a strong background in food service management, seeking an opportunity to expand skills and contribute to company success. Excels in providing exceptional customer service, thriving in high-pressure situations, and maintaining professional communication. Possesses a sharp focus on achieving goals amidst rapid changes. Committed to utilizing skills to bring success to the company and positively impact those affected by it.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Food Service Manager
Bacon St. Bagels
09.2022 - 03.2025
- Interacted with customers on a daily basis, satisfying needs and building relationships
- Learned to efficiently resolve customer's complaints and issues on a professional level
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Tracked food consumption and regularly took inventory
- When issues arose, I troubleshot and found solutions.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Upheld company policies consistently across all areas of operation while remaining flexible enough to address unique situations as they arose within the workplace setting.
- Learned to cooperate with colleagues to help achieved the companies goals
Private Security/Guest Services
Rhino Sports & Entertainment Services
01.2022 - 10.2024
- Maintained a professional and friendly demeanor while interacting with costumers
- Helped to ensure the safety of a venue through bag and magnetic checks
- Kept in line with the company dress code and policies
- Completed the 18 hour course to receive my Private Security Services Registration license
- Achieved high attention to detail while working in a fast paced environment
- Completed routine maintenance tasks efficiently, ensuring optimal equipment performance and minimizing downtime.
Independent Contractor
Freelance Audio Editor
01.2020 - 01.2022
- Edited audio books to a finished product
- Communicated with clients to develop their vision into a completed production
- Managed my own schedule to meet expected deadlines
- Researched, wrote, recorded and produced a weekly TV spot
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Increased client satisfaction by delivering high-quality projects on time and within budget constraints.
Education
High School Diploma -
Homeschooled
Vancouver, WA05-2022
Skills
- Costumer Service
- Computer Skills
- Creative
- Time Management
- Adaptable
- Strong Work Ethic
- Goal-oriented mindset
- Complaint handling
- Workload management
Certification
Cultural Intelligence (CQ) Training,
Unarmed Security
Timeline
Food Service Manager
Bacon St. Bagels
09.2022 - 03.2025
Private Security/Guest Services
Rhino Sports & Entertainment Services
01.2022 - 10.2024
Independent Contractor
Freelance Audio Editor
01.2020 - 01.2022
High School Diploma -
Homeschooled
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